Medical Assistant Lead

humana; Phoenix (AZ); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Short-term and long-term disability

Life insurance

Job summary

Humana's CenterWell Senior Primary Care Maryvale Clinic seeks a Medical Assistant Lead who serves as the first point of contact for patient care. This role blends administrative duties with clinical responsibilities, leading a team and using independent judgment.

You will collect vitals, assist with vaccines, perform phlebotomy, document in the EMR, and collaborate with physicians. Requires certification, 3+ years MA experience, and bilingual English/Spanish.

Qualifications

• Certified or Registered required.
• Phlebotomy experience required.
• Medication/vaccine administration experience required.
• 3+ years MA experience.
• High school diploma or equivalent.
• CPR certification required.
• TB screening program implementation experience a plus.

Responsibilities

• Lead administrative, operational and patient care duties with independent judgment.
• Discuss symptoms, obtain vital signs, and administer medications and vaccines.
• Perform phlebotomy, collect specimens, and conduct diagnostic screenings.
• Document information in the EMR and supervise MA staff.
• Collaborate with physicians and advanced practice providers; coordinate daily priorities and oversee a main process or team.

Skills

Phlebotomy

Medication/vaccine administration

CPR Certified

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

Become a part of our caring community

The Medical Assistant Lead is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant assumes ownership and leads advanced and highly specialized administrative, operational, and customer support duties that require independent initiative and judgment. You will report to the Center Administrator at the Maryvale Clinic.

The Medical Assistant Lead performs clinical tasks. These duties include discussing symptoms and obtaining vital signs. They also include medication and vaccine administration, and phlebotomy and collecting specimens. Additionally, the responsibilities involve performing diagnostic screening tests, sterilizing and cleaning equipment, and maintaining examination rooms. Furthermore, they require documenting information into the electronic medical records system. Collaborate with Physicians and Advanced Practice Providers. Deliver direct patient care dependent on what active certification allows. Decisions regard the daily priorities for an administrative work group or external vendors. These decisions involve coordinating work activities and monitoring progress towards schedules/goals. Additionally, the role often oversees the work of others and is the primary administrative owner of a main process, program, product, or technology. Work within broad guidelines. The Medical Assistant Lead has advanced knowledge, contributes to process improvement, delivers in-depth training, and provides advanced guidance/mentoring to other Medical Assistants.

Use your skills to make an impact

Required

• You will be Certified or Registered


• You will have Phlebotomy Experience


• You will have Medication/vaccine administration experience


• You will have 3+ years MA Experience


• You will have a High school diploma or equivalent


• You will be CPR Certified


• You will be patient facing and run the Tuberculosis (TB) screening program. If selected for this role, we will require you to screen for TB.

Ideal Candidate

• 1+ years MA experience in PCO center


• Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience


• Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$48,300 - $65,900 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, \"Humana\") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NY```(Note: The remaining part of the text is truncated in the original input, so it is preserved exactly as provided in the source. The JSON string above reflects the exact content with appropriate escaping for JSON.)