Medical Assistant Lead

Poppy Bank; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance – portion paid by on

Education Reimbursement

Opportunities for Advancement

Job summary

Heart One Associate, LLC is seeking a Lead Medical Assistant to perform clinical and administrative duties under physician direction. The role supports examination and treatment of patients in a cardiology-focused practice and requires strong organization and HIPAA compliance.

The position involves managing staff duties, triaging calls, maintaining supplies, and ensuring accurate documentation while delivering high-quality patient care in a fast-paced environment.

Qualifications

• Medical Assistant Certification
• Minimum 2 years of recent cardiology experience preferred.
• Basic knowledge of cardiac rhythms
• Working knowledge of 12-lead EKGs
• Knowledge of Holter/Event monitors
• Knowledge of Coagucheck monitor and protime adjustment.
• Working knowledge with computers

Responsibilities

• Be positive, helpful, friendly, supportive, sincere, and genuine to patients, physicians, and staff.
• Be attentive and responsive to requests in a timely manner.
• Be punctual and regular in attendance.
• Follow all office policies and procedures.
• Maintain patient confidentiality as governed by HIPAA.
• Maintain efficient patient flow and quality care during clinic hours.
• Serve as a liaison between patients and medical staff, providing excellent customer service.
• Oversees provider messages/encounters and ensure tasks are answered in a timely manner.
• Perform other duties assigned by manager

Skills

Cardiology experience

EKG interpretation

Patient care

Computer literacy

Education

High school diploma

Tools

Coagucheck monitor

Holter/Event monitors

12-lead EKGs

Job description

• Location 9520 West Palm Lane,Suite 150-A,Phoenix, AZ, 85037,United States
• Job Category Medical Assistant, Supervisor
• Employee Type Full Time-Non-Exempt
• Required Degree High school
• Travel 25%
• Manage Others Yes

Position Summary: The lead medical assistant performs clinical and administrative duties under the direction of the physician and within your scope of practice to assist in the examination and treatment of patients.

Essential Duties and Responsibilities:

• Be positive, helpful, friendly, supportive, sincere, and genuine to all patients, physicians, and staff.
• Be attentive and responsive to doctors’ and/or practice administrator/team leader requests in a timely manner.
• Be punctual and regular in attendance.
• Follow all office policies and procedures.
• Make decisions that reflect the best interests of Heart One Associates and providing quality patient care.
• Maintain patient confidentiality as governed by the Health Information Portability and Accountability Act (HIPAA).
• Maintain efficient patient flow and quality care during clinic hours.
• Serve as a liaison between patients and medical staff, providing excellent customer service and always maintaining a high level of professionalism.
• Serve as a role model/team plyer with a positive attitude and a commitment to providing excellent patient care.
• Monitor and track time and attendance in accordance with HOA policies and procedures.
• Ability to manage staffing requirements, prioritize and coordinate work to complete duties in and accurate and timely manner.
• Oversees adequate supplies and maintain inventory.
• May assist with onboarding and training new team members/externs.
• Answers telephones and assists patients, triaging calls as necessary.
• Must possess the ability to multitask.
• Must possess the ability to work under pressure and communicate effectively.
• Detail-oriented and organized.
• Perform other duties assigned by manager
• Must be able to perform all duties of a Medical Assistant.
• Oversees providers messages/encounters and ensure tasks are answered in a timely manner.

Additional Responsibilities:

• Perform quality controls on Cholestech machines on a scheduled basis.
• Cross cover as needed for lunch/sick/vacation coverage as requested by Manager
• Assist with medication refills, messages, and patient call backs.

Requirements

Dress Code: Black Scrubs and closed toe shoes

Education and Experience:

• Medical Assistant Certification
• Minimum 2-years recent cardiology experience preferred.
• Basic knowledge of cardiac rhythms
• Working knowledge of 12-lead EKGs
• Knowledge of Holter/Event monitors
• Knowledge of Coagucheck monitor and protime adjustment.
• Working knowledge with computers

Summary

Position Summary: The lead medical assistant performs clinical and administrative duties under the direction of the physician and within your scope of practice to assist in the examination and treatment of patients.

• Medical Insurance – portion paid by employer
• Education Reimbursement
• Opportunities for Advancement

Heart One Associate, LLC, is an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.