Medical Assistant (Internal Medicine North)

Holland Hospital; United States; Sur place; USD 25 000 - 34 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus

Résumé du poste

Holland Hospital is seeking a Medical Assistant to support providers and care teams with clinical and administrative duties. The role includes obtaining vitals, preparing patients for exams, assisting procedures, and coordinating referrals, while ensuring accurate documentation and patient education.

This full-time position offers a $3,000 sign-on bonus, a Monday–Friday schedule from 8am to 5pm, with no weekends or holidays.

Qualifications

• High School Diploma or GED required.
• Current Medical Assistant Certification or Registration or LPN required.
• BLS for the Healthcare Provider within 60 days after hire required.

Responsabilités

• Obtain vitals and prepare patients for exams.
• Assist with procedures and support providers and care teams.
• Document and update patient records and medication logs.
• Coordinate referrals and testing per protocol.
• Educate patients on care gaps and follow-up.

Formation

High School Diploma / GED

Medical Assistant Certification or Registration or LPN

Description du poste

The Medical Assistant supports providers and care teams by performing clinical and administrative duties to ensure efficient, high-quality patient care. Responsibilities include obtaining vitals, preparing patients for exams, assisting with procedures, managing documentation, coordinating referrals, and providing patient education and follow-up. This role promotes positive patient experiences through effective communication, teamwork, and attention to detail in both primary and specialty care settings.

$3,000 Sign On Bonus* Pay Range: $18.50 - 24.83 per hour Employment Type: Full Time, 76 every 2 weeks. Schedule: Monday through Friday, 8am to 5pm, no weekends or holidays.

Requirements:

• High School Diploma/GED required
• Current Medical Assistant Certification or Registration or LPN required
• BLS for the Healthcare Provider 60 days after hire required

Current employees not eligible for the sign on bonus

PATIENT CARE

Maintains a confidential, safe, and patient-focused environment. Responds appropriately to patient emergencies in person and via phone. Applies clinical screening tools and obtains/upgrades patient information and vital signs. Orders labs, refills prescriptions, and coordinates referrals/testing per protocol. Reviews After Visit Summary (AVS) with patients and families to ensure understanding. Provides patient education on care gaps, preventive health, and AVS instructions. Supports accessibility needs and room setup adjustments. Manages referral communication and coordination with specialty offices. Follows up on test results and ensures care team addresses abnormal or pending items.

PROVIDER SUPPORT

Collaborates with providers to form a patient-centered care team. Anticipates provider needs to enhance clinical productivity. Facilitates communication between patients, providers, and care teams. Screens calls, gathers relevant information, and communicates professionally. Ensures completion of confidential questionnaires and required forms. Manages appointment scheduling, cancellations, and urgent visit protocols. Coordinates with providers and pharmacy for medication management and adherence.

CLINICAL PROCEDURES

Prepare patients and exam rooms for procedures (e.g., minor surgeries, wound care, pap smears). Assist providers during procedures by handing instruments, maintaining sterile fields, and supporting patient comfort.

DOCUMENTATION

Accurately documents and updates patient records and medication logs. Maintains logs for clinical equipment, point-of-care testing, and sample medications. Obtains prior authorizations (as needed) and manages recalls, overdues, and EMR actions. Prepares charts for upcoming visits, ensuring all relevant records are available. Initiates standing or routine pre-visit orders per protocol. Coordinates with central services for proper categorization and routing of clinical documents.

Operational Excellence

Contributes to continuous quality improvement and responds effectively to changes in clinical workflows, policies, or priorities. Engages in learning experiences and ensures compliance with policies and regulations. Maintains ethical billing practices and patient confidentiality. Communicates effectively with referral sources. Contributes to initiatives improving care coordination, reducing no-shows, and closing care gaps. Provides workflow improvement feedback related to planning, huddles, and team collaboration.

Holland Hospital is an Equal Opportunity Employer, please see our EEO policy

Why Holland Hospital? In a word - caring.

Here, we not only strive to provide the best possible care to our patients, but also nurture the continued health and wellness of our most valuable asset: our employees.

We believe superior service is only possible with a superior workforce. Our collaborative, can-do culture makes all things possible. And, our family-like feel makes Holland Hospital not only a great place to work, but a career that feels like home.