Are you an experienced Medical Assistant who enjoys keeping a busy medical practice organized, supporting providers, and helping patients navigate their care? Join one of Los Angeles' most respected healthcare organizations in Beverly Hills, where you'll play an important role in keeping a busy outpatient Internal Medicine practice running smoothly. In this administrative-focused position, you'll use your EPIC expertise to manage provider inboxes, coordinate appointments, support patient registration, and ensure timely communication between patients and healthcare teams. If you're organized, detail-oriented, comfortable managing multiple priorities, and enjoy making a difference behind the scenes, this 13-week opportunity could be a great fit.
About the Job
- Competitive pay: $28.00 - $29.00 per hour
- Great Schedule: Full Time; 5x8-hour shifts, including every third weekend
- Weekday Shift Times: 8hr shifts between 7:00am - 7:00pm (varying start times)
- Weekend Shift Times: 8:00am - 5:00pm
- Duration: 3 months
- Start Date: ASAP!
- Department: Internal Medicine
- Location: Beverly Hills, California
Benefits
- Great working location
- Health insurance
- Refer-a-friend bonus
- Weekly payroll
- 24-hour accessibility
- Personalized service
Required
- High School Diploma or GED equivalent
- Medical Assistant Diploma from DAPIP-accredited program
- Minimum of 2 years of Medical Assisting experience in outpatient clinic setting
- Minimum 1 year of recent EPIC experience, including provider inbox management
- Experience managing 6-8 provider pools and inboxes
- Experience with appointment scheduling and patient registration
- Ability to type 40-45 words per minute
- BLS - Basic Life Support (American Heart Association)
- Ability to work every third weekend coverage
- Ability to work varying weekday shifts between 7am - 7pm
- Preferred CMA - Certified Or Registered Medical Assistant
- Experience in Internal Medicine or General/Family Practice
- Experience with authorization forms
- Experience with insurance verification
- Experience in a private physician's office
- Experience with telephone triage
Responsibilities
- Manage 6-8 provider pools and EPIC InBasket messages, ensuring timely routing, follow up, and communication.
- Coordinate patient appointment scheduling, including managing appointments and supporting daily provider schedules.
- Perform patient registration and maintain accurate demographic and administrative information.
- Review, organize, and prepare patient charts and relevant documentation in EPIC.
- Manage incoming patient messages, requests, and inquiries, routing clinical concerns to the appropriate provider or team member.
- Assist with pharmacy communications and patient prescription refill requests, following established protocols.
- Coordinate patient follow-up calls and ensure messages and requests are addressed appropriately.
- Assist with insurance verification and authorization-related documentation as needed.
- Support providers with administrative tasks, inbox management, and coordination of patient care activities.
- Order and stock office and clinical supplies to support daily operations.
- Maintain accurate and timely documentation in EPIC, following departmental workflows and confidentiality standards.
- Collaborate with providers, clinical staff, and administrative team members to maintain efficient outpatient clinic operations.