Medical Assistant III Primary Care

Spectrum Health; Livonia (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

On-demand pay

Discounts directory

Identity theft protection

Retirement options

Job summary

Corewell Health is hiring Medical Assistants for outpatient clinics in Michigan, with a $1,000 sign-on bonus for external applicants. The team supports primary care, care management, and efficient clinic operations to ensure high-quality patient care.

Roles involve assisting physicians, handling front-office tasks, and participating in various programs. Experience with EPIC and relevant MA certifications is preferred; a strong emphasis on customer service and team collaboration is required.

Qualifications

• High School Diploma or equivalent is required.
• Completion of a competency-based accredited MA program with clinical rotation, or equivalent experience.
• Two years MA experience preferred; at hire date if not, various MA certifications accepted within specified timelines.

Responsibilities

• Maintain patient flow and support delivery of primary and preventive care.
• Assist physicians and clinic staff to improve office efficiency and patient experience.
• Provide coverage in front office and other departments as needed.
• Support care management and program participation (e.g., CPC Plus, SIM, vaccine programs).

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

Competency-based accredited MA program

LPN license (MI)

Tools

EPIC

Job description

Corewell Health is offering a $1,000 sign on bonus for external applicants.

About Corewell Health Outpatient Clinics Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.

Scope of work

Under the direction of management and physician leadership, performs and oversees functions related to the clinical activities including, but not limited to: maintains patient flow by assisting and promoting the delivery of primary and preventative health care, performs technical procedures, lab protocols and clinically oriented activities under physician/provider direction. The Medical Assistant III will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management which embodies the 'Service First' philosophy to promote customer satisfaction. Acts as an assistant to the physician/provider by providing primary healthcare and patient care management. Collaborates work efforts with the clerical staff to optimize operations and patient flow. Interacts with outside healthcare facilities and agencies involving patient care and insurance. Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow. Perform front office duties to provide coverage as needed. Provide coverage in other departments or locations as needed. Demonstrates excellent customer services skills and supports the model of patient and family centered care.

• Primary Care gaps in care identification, outreach, and chart preparation
• Residency clinic role
• High level disinfection
• Designated new hire preceptor
• Role in practice participating in or leading special programs/grants (i.e. CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador)
• Care management (PDCMs)
• Qualified language interpreter
• Super User for EPIC or specific competency
• Advanced provider support - assisting with complex procedures and/or infusion/chemo scheduling.
• Multi-site/flexible float pool assignment

Qualifications

Required High School Diploma or equivalent

Required Completion of a competency-based accredited MA program, including a clinical rotation, or equivalent experience.

Team members may have other certifications and hire dates before November 1, 2025

1 year (12 months) MA experience; or completed CH MA internship and (6) months MA experience; or completed CH MA apprenticeship program

Required 2 years of MA experience

Preferred CRT-Basic Life Support (BLS) - AHA American Heart Association 30 days from hire

Or CRT-Basic Life Support (BLS) - ARC American Red Cross 30 days from hire required

CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants within 90 Days required

Or CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists within 90 Days required

Or CRT-Medical Assistant, American Registry (ARMA) - ARMA American Medical Technologists within 90 Days required

Or CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing within 90 Days required

Or CRT-Medical Assistant, Certified (CCMA) - NHA National HealthCareer Association within 90 Days required

Or CRT-Medical Assistant, Certified (NRCMA) - NAHP National Association for Health Professionals within 90 Days required

Or LIC-License Practical Nursing (LPN) - State of Michigan upon hire

About Us (Corewell Health)

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency.

Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of more than 60,000 dedicated people - including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities - and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings

Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Care Center Livonia Northville - 39000 W 7 Mile Rd - Livonia

Department Name Primary Care Livonia Care Ctr - Medical Group East Botsford Mkt

Employment Type Full time Shift Day (United States of America)

Weekly Scheduled Hours 40 Hours of Work Variable 6:30 a.m. to 5 p.m.

Days Worked Monday to Friday

Weekend Frequency N/A

Health and safety commitments

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization.

As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency.

Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people - including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities - and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.