Medical Assistant III Primary Care

Spectrum Health; Grosse Pointe (MI); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay via Payactiv

Discounts directory

Identity theft protection

Home and auto insurance

Retirement options with match

Job summary

Corewell Health seeks a Medical Assistant III to support primary care teams across outpatient clinics in Michigan. You will assist physicians, manage patient flow, perform clinical procedures under supervision, and help ensure service-first care.

The role emphasizes front office coverage, care coordination, and collaboration with clinic staff to maintain efficient operations. A high school diploma and MA program completion are required; 2 years MA experience preferred, with BLS certifications

Qualifications

• High School Diploma or equivalent.
• Completion of a competency-based accredited MA program, including a clinical rotation, or equivalent experience.
• Required 2 years of MA experience
• Preferred BLS certifications within 30 days of hire (CRT-BLS)

Responsibilities

• Under management and physician direction, supports clinical activities including patient flow and primary/preventive care delivery.
• Performs clinical procedures and lab protocols as directed by physicians/providers.
• Assist management in achieving office efficiencies and supporting physicians, clinic staff, and patients.
• Provide care management and collaborate with clerical staff to optimize operations and patient flow.
• Provide front office coverage and support other departments as needed.

Job description

Corewell Health is offering a $1,000 sign on bonus for external applicants.

About Corewell Health Outpatient Clinics Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.

Scope of work

• Under the direction of management and physician leadership, performs and oversees functions related to the clinical activities including, but not limited to: maintains patient flow by assisting and promoting the delivery of primary and preventative health care
• Performs technical procedures, lab protocols and clinically oriented activities under physician/provider direction
• The Medical Assistant III will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management which embodies the "Service First" philosophy to promote customer satisfaction
• Acts as an assistant to the physician/provider by providing primary healthcare and patient care management
• Collaborates work efforts with the clerical staff to optimize operations and patient flow
• Interacts with outside healthcare facilities and agencies involving patient care and insurance
• Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow
• Performs front office duties to provide coverage as needed
• Provides coverage in other departments or locations as needed
• Demonstrates excellent customer services skills and supports the model of patient and family centered care

Additional Responsibilities

• Primary Care gaps in care identification, outreach, and chart preparation
• Residency clinic role
• High level disinfection
• Designated new hire preceptor
• Role in practice participating in or leading special programs/grants (i.e. CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador)
• Care management (PDCMs)
• Qualified language interpreter
• Super User for EPIC or specific competency
• Advanced provider support – assisting with complex procedures and/or infusion/chemo scheduling

Qualifications

• High School Diploma or equivalent
• Completion of a competency-based accredited MA program, including a clinical rotation, or equivalent experience
• Team members may have other certifications and hire dates before November 1, 2025 1 year (12 months) MA experience; or completed CH MA internship and (6) months MA experience; or completed CH MA apprenticeship program
• Required 2 years of MA experience
• Preferred CRT-Basic Life Support (BLS) - AHA American Heart Association 30 days from hire
• Or CRT-Basic Life Support (BLS) - ARC American Red Cross 30 days from hire required
• CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants within 90 Days required
• Or CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists within 90 Days required
• Or CRT-Medical Assistant, American Registry (ARMA) - ARMA American Medical Technologists within 90 Days required
• Or CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing within 90 Days required
• Or CRT-Medical Assistant, Certified (CCMA) - NHA National HealthCareer Association within 90 Days required
• Or CRT-Medical Assistant, Certified (NRCMA) - NAHP National Association for Health Professionals within 90 Days required
• Or LIC-License Practical Nursing (LPN) - State of Michigan upon hire Required

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection
• home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location SITE - Grosse Pointe Physicians and Surgeons/Kercheval Place - 17000 Kercheval - Grosse Pointe Department Name Primary Care Grosse Pointe - Medical Group East WB Mkt Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work Variable Days Worked Monday to Friday Weekend Frequency N/A

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

We invite those that share in our commitment to join our team.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of more than 60,000 dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.