Medical Assistant III

Pediatric Associates; Grand Prairie (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Pediatric Associates in Grand Prairie, TX seeks a bilingual Medical Assistant/Medical Receptionist to support clinical and administrative functions under supervision.

Must be fluent in Spanish and English; requires MA diploma/certification, active BLS, and 5 years of MA experience preferred. Duties include patient flow, vaccine management, inventory, and quality improvements with occasional travel between locations.

Qualifications

• MA Diploma/Certification required.
• Active BLS certification required.
• Driver’s license upon hire and during employment.
• Bilingual Spanish/English fluency required.

Responsibilities

• Lead clinic workflow and patient flow.
• Manage inventory, vaccines, and supplies.
• Ensure vaccine storage and cold chain compliance.
• Train staff and validate competencies.
• Support procedures, policies, and documentation.
• Coordinate communication across providers and leadership.
• Participate in quality improvement and KPI adherence.

Skills

Interpersonal skills

Organizational skills

Customer service

Multitasking

Communication

Critical thinking

EHR proficiency

Education

High School Diploma or equivalent

Bachelor of Science in General Medicine

MA Diploma/Certification

Tools

EHR systems

Job description

THIS POSITION REQUIRES A CANDIDATE THAT IS BILINGUAL IN SPANISH/ENGLISH - MUST BE FLUENT IN BOTH.

OFFERING A $1000 SIGN ON BONUS FOR NEW MEDICAL ASSISTANT/MEDICAL RECEPTIONIST HIRES! Sign on bonuses are reserved for external new hires and are not eligible for internal transfers, agency candidates, temporary staff, contractors, or individuals converting from agency to direct employment

PRIMARY FUNCTION

Perform quality team-based patient care under the direct supervision of a clinician for both clinical and administrative functions to promote health and wellness in a safe and friendly environment. Supports clinician and care management teams in the maintenance of chronic disease management, examination, and treatment of pediatric patient population.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list may not include all the duties that may be assigned.

• Perform all MA I and MA II duties at an advanced level.
• Lead daily clinic workflow and resolve patient flow issues.
• Manage inventory, including ordering, tracking, and maintaining supplies and vaccines.
• Oversee vaccine storage, cold chain compliance, and excursion response.
• Train and mentor staff; conduct competency validations.
• Serve as clinical resource for procedures, policies, and workflows.
• Support complex procedures and ensure readiness of rooms and equipment.
• Lead quality improvement efforts and ensure KPI adherence.
• Conduct audits and support compliance activities (e.g., AAAHC readiness).
• Ensure accurate incident reporting and follow-up.
• Troubleshoot complex operational and equipment issues.
• Provide advanced patient education including post-care instructions.
• Monitor staff adherence to clinical and documentation standards.
• Support Practice Manager as operational backup.
• Coordinate communication across providers, staff, and leadership.
• Analyze workflows and recommend process improvements.
• Ensure calibration and maintenance of clinical equipment.
• Lead by example in safety, compliance, and patient experience.
• Perform other duties as assigned.

QUALIFICATIONS

EDUCATION:

• High School Diploma or equivalent required.
• Medical foreign doctors must have a Bachelor of Science degree in General Medicine from a regionally accredited university or equivalent.
• Experience may be commensurate with education.

EXPERIENCE:

• Minimum 5 years of Medical Assistant experience with MA Diploma/Certification in healthcare setting preferred.

LICENSURE/CERTIFICATION:

• MA Diploma/Certification required.
• Active BLS certification required.
• Upon hire, and for the duration of the employment period driver’s license.

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent interpersonal, organizational and customer service skills to support and reassure pediatric patients and their families.
• Maintain effective working relationships with patients, employees, and the community.
• Ability to multitask in a fast-paced environment.t
• Knowledge of basic medical terminology, and immunization.
• Knowledge of medical safety practices and standards.
• Ability to plan, prioritize and organize.
• Ability to communicate clearly both written and verbally.
• Critical thinking includes emergency situations.
• Proficiency in electronic health recordkeeping systems.

TYPICAL WORKING CONDITIONS

• Patient-facing
• May rotate working in the office and remote/telework.
• Direct patient care.
• 15%-20% of travel to other office locations as needed with reimbursement outlined per company policy.
• Designated Medical Assistant float staff will be assigned to multiple designated office locations as applicable.
• Indoor Work
• Excessive Noise
• Operating Computer
• Exposure to Hazards
• Extreme Temperatures
• Reach Outward
• Manual Dexterity
• Reach above Shoulder
• Lift/Carry 20 lbs. or less.
• Push/Pull 41-200 lbs.
• Sitting
• Walking
• Crawl
• Squat or kneel.
• Bending

OTHER PHYSICAL REQUIREMENTS

• Vision
• Sense of sound
• Sense of touch
• Ability to wear Personal Protective Equipment (PPE)

PERFORMANCE REQUIREMENTS

Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to be an accurate reflection of the general nature of level of the job.