Medical Assistant II

PAFC; Carrollton (TX); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Pafc seeks a bilingual Medical Assistant/Medical Receptionist in Carrollton, TX. The role supports clinicians with patient care and administrative tasks in a pediatric-friendly clinic, including vaccines, testing, and care coordination.

Requires MA diploma/certification, 2+ years of MA experience, and fluency in Spanish and English. A $1000 sign-on bonus is offered for external hires; travel to other office locations may be required per policy.

Qualifications

• Must be bilingual in Spanish and English.
• MA Diploma/Certification required.
• 2+ years Medical Assistant experience preferred.

Responsibilities

• Perform MA duties with increasing independence.
• Prioritize patient flow and support clinic operations.
• Venipuncture and specimen collection.
• Administer medications and vaccines per protocol.
• Perform advanced testing and screenings (EKG, spirometry, PPD).
• Provide patient and caregiver education on treatments and medications.
• Coordinate referrals and follow-up care.
• Assist with inventory and restocking of supplies and vaccines.
• Document accurately in EMR.
• Assist with onboarding and training of new staff.
• Participate in quality improvement initiatives.
• Troubleshoot workflow or equipment issues as needed.
• Monitor infection control and safety standards.

Skills

Bilingual: Spanish/English

Interpersonal skills

Organizational skills

Customer service

Clear written & verbal communication

EMR/EHR systems

Education

High School Diploma or equivalent

MA Diploma/Certification

BS in General Medicine

Tools

EMR/EHR systems

Job description

THIS POSITION REQUIRES A CANDIDATE THAT IS BILINGUAL IN SPANISH/ENGLISH - MUST BE FLUENT IN BOTH.

OFFERING A $1000 SIGN ON BONUS FOR NEW MEDICAL ASSISTANT/MEDICAL RECEPTIONIST HIRES! Sign on bonuses are reserved for external new hires and are not eligible for internal transfers, agency candidates, temporary staff, contractors, or individuals converting from agency to direct employment

PRIMARY FUNCTION

Perform quality team-based patient care under the direct supervision of a clinician for both clinical and administrative functions to promote health and wellness in a safe and friendly environment. Supports clinician and care management teams in the maintenance of chronic disease management, examination, and treatment of pediatric patient population.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list may not include all the duties that may be assigned.

• Perform all MA I duties with increased independence and accuracy.
• Prioritize patient flow and support management of clinic operations to minimize delays.
• Perform venipuncture and advanced specimen collection; ensure proper labeling and processing.
• Administer medications and vaccines with minimal supervision following protocols.
• Conduct advanced testing and screenings (EKG, spirometry, PPD placement).
• Provide detailed patient and caregiver education on treatments, medications, and vaccines.
• Coordinate referrals, pre-authorizations, and follow-up care.
• Support inventory management by restocking and tracking supplies and vaccines.
• Ensure accurate documentation and compliance in EMR.
• Assist with minor procedures under clinician direction.
• Support onboarding and training of new staff on workflows and tasks.
• Participate in quality improvement and performance initiatives.
• Troubleshoot routine workflow or equipment issues and escalation as needed.
• Monitor compliance with infection control and safety standards.
• Support cross-functional coordination across clinic roles.
• Perform other duties as assigned.

QUALIFICATIONS

EDUCATION:

• High School Diploma or equivalent required.
• Medical foreign doctors must have a Bachelor of Science degree in General Medicine from a regionally accredited university or equivalent.
• Experience may be commensurate with education.

EXPERIENCE:

• Minimum 2 years of Medical Assistant experience with MA Diploma/Certification in healthcare setting preferred.

LICENSURE/CERTIFICATION

• MA Diploma/Certification required.
• Active BLS certification required.
• Upon hire, and for the duration of the employment period driver’s license.

KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent interpersonal, organizational and customer service skills to support and reassure pediatric patients and their families.
• Maintain effective working relationships with patients, employees, and the community.
• Ability to multitask in a fast-paced environment.t
• Knowledge of basic medical terminology, and immunization.
• Knowledge of medical safety practices and standards.
• Ability to plan, prioritize and organize.
• Ability to communicate clearly both written and verbally.
• Critical thinking includes emergency situations.
• Proficiency in electronic health recordkeeping systems.

TYPICAL WORKING CONDITIONS

• Patient-facing
• May rotate working in the office and remote/telework.
• Direct patient care.
• 15%-20% of travel to other office locations as needed with reimbursement outlined per company policy.
• Designated Medical Assistant float staff will be assigned to multiple designated office locations as applicable.
• Indoor Work
• Excessive Noise
• Operating Computer
• Exposure to Hazards
• Extreme Temperatures
• Reach Outward
• Manual Dexterity
• Reach above Shoulder
• Lift/Carry 20 lbs. or less.
• Push/Pull 41-200 lbs.
• Sitting
• Walking
• Crawl
• Squat or kneel.
• Bending

OTHER PHYSICAL REQUIREMENTS

• Vision
• Sense of sound
• Sense of touch
• Ability to wear Personal Protective Equipment (PPE)

PERFORMANCE REQUIREMENTS

Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to be an accurate reflection of the general nature of level of the job.