Medical Assistant III

AltaMed Health Services; Commerce (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Retirement plan

PTO & Holidays

CME Days

Tuition Reimbursement

Job summary

AltaMed Health Services seeks a Medical Assistant (MA) III to welcome patients, deliver direct care, and support back-office operations in our clinics. The MA III will serve as an EHR super-user, mentor peers, and provide feedback to clinic management to improve workflows.

Qualifications include MA certificate with high school diploma, 3+ years back-office MA experience, preferred phlebotomy and nationally recognized MA certs; bilingual English/Spanish/Mandarin/Cantonese depending on location;

Qualifications

• Medical Assistant certificate along with a high school diploma or equivalent.
• Minimum of 3 years of experience as a back office Medical Assistant.
• Phlebotomy certification preferred.
• Nationally recognized Medical Assistant certification preferred.
• Bilingual English/Spanish/Mandarin/Cantonese, depending on location, strongly preferred.
• A valid BLS certification or higher required per AHA/Red Cross guidelines.

Responsibilities

• Welcome and attend to patients; provide direct patient care and back-office support.
• Serve as EHR super-user and guide clinic staff.
• Mentor and train MA team; support clinic management.
• If at Patient Service Center, handle telephone duties.
• If with Registry teams, manage diagnostic test results.

Skills

Bilingual English/Spanish/Mandarin/C (

Education

Medical Assistant certificate

High school diploma or equivalent

Tools

EHR super-user

Job description

Grow Healthy

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.

Job Overview

The Medical Assistant (MA) III functions as an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive patient experience by managing expectations while demonstrating compassion and respect. The MA III assists in the provision of direct patient care by performing routine patient care procedures and technical/clerical support services in the clinical setting. The MA performs duties by building relationships with patients, listening to them, and gaining their trust. The MA demonstrates compassion and respect and is proactive in managing patients’ expectations. In addition, the MA is responsible for an Electronic Health Record (EHR) super-user and performs more administrative responsibilities that include providing feedback on Back Office processes to the Clinic Management, and serves as a role model for “Care in Action”. The MA assists in achieving department goals and objectives by providing support and guidance to the MA team as a mentor and trainer. If working at the Patient Service Center, the MA provides other duties over the telephone. If working with one of the Patient Registry teams, the MA performs other duties related to ensuring all diagnostic test results are appropriately managed for Registry patients.

Minimum Requirements

• Medical Assistant certificate, along with a high school diploma or equivalent, is required.
• A minimum of 3 years of experience as a back office Medical Assistant is required.
• Phlebotomy certification preferred.
• Nationally recognized Medical Assistant certification, preferred.
• Bilingual English/Spanish/Mandarin/Cantonese, depending on location, strongly preferred.
• A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.

Compensation

$27.25 - $32.02 hourly

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.