Medical Assistant II

AltaMed Health Services Corporation; Huntington Beach, Northern (CA, KY); Hybrid; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b)

Paid Time Off & Holidays

Tuition Reimbursement

Job summary

AltaMed Health Services Corp. seeks a Medical Assistant II to welcome patients, support direct care, and manage expectations with compassion. The MA documents all care in the EHR and helps with back-office duties, mentoring peers to improve clinic workflows and patient experiences.

Bilingual abilities are highly valued depending on location. The role emphasizes building trust with patients, handling clinical and clerical tasks, and contributing to department goals within AltaMed's clinic, PSC,

Qualifications

• Medical Assistant certificate and high school diploma or equivalent.
• 1+ year of back-office MA experience preferred in outpatient settings.
• Phlebotomy certification preferred.
• Bilingual ability preferred depending on location; strong communication required.
• Valid BLS certification or higher required.

Responsibilities

• Assist in direct patient care and routine procedures.
• Document all specialties in the EHR and support back-office tasks.
• Mentor and train other Medical Assistants to reach department goals.
• Support additional duties at the Patient Service Center by phone as needed.

Skills

Medical Assistant

Patient care

Phlebotomy

BLS certified

Bilingual English/Spanish

Education

MA certificate

High school diploma

Job description

Grow Healthy

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.

Job Overview

The Medical Assistant (MA) II functions as an AltaMed ambassador at the assigned clinic, PSC, or Patient Registry team. The MA is welcoming and attentive to the needs of all patients and creates a positive patient experience by managing expectations while demonstrating compassion and respect. The MA assists in the provision of direct patient care by performing routine patient care procedures and technical/clerical support services in the clinical setting. The MA builds relationships with patients, listening to them and gaining their trust. The MA demonstrates compassion and respect and will be proactive in managing patients’ expectations. In addition, the Medical Assistant documents all specialties in the Electronic Health Record (EHR) and assists with administrative responsibilities that include providing feedback on Back-Office processes to the Nursing Supervisor/Manager. Lastly, the MA assists in achieving department goals and objectives by providing support and guidance to the Medical Assistant team as a mentor and trainer. If working at the Patient Service Center, the MA provides other duties over the telephone.

Minimum Requirements

• A Medical Assistant certificate, along with a high school diploma or equivalent required.
• A minimum of 1 year of experience as a back office Medical Assistant preferred in the outpatient setting, medical practice, or clinic setting.
• Phlebotomy certified preferred Nationally recognized Medical Assistant certification, preferred.
• Bilingual English/Spanish/Mandarin/Cantonese, depending on location, strongly preferred.
• A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.

Compensation

$26.00 - $30.55 hourly

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b)
• Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

As the nation’s largest Federally Qualified Health Center (FQHC), AltaMed is at the forefront of providing affordable, high-quality health care to underserved communities in Los Angeles and Orange Counties. At AltaMed, you will have the opportunity to work with a diverse team of dedicated professionals who are passionate about making a difference and supporting our community of over 400,000 patients.

Learn About AltaMed: Click Here

AltaMed Health Services Corporation is committed to providing equal employment opportunities for all qualified individuals.

We strictly prohibit discrimination in employment based on race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin, age, medical condition, physical or mental disability, military or protected veteran status, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical conditions, genetic information, or any other characteristic protected by local, state, or federal law, ordinance, or regulation. We are committed to promoting equality and inclusivity beyond our recruitment and hiring processes. We aim to create a respectful, valued, and inclusive workplace through training, advancement opportunities, and access to resources and support. We focus on fostering a diverse workforce because it enriches our organization and improves our ability to effectively serve our clients and community. We encourage individuals from all backgrounds to apply and join us in our mission to create a positive impact.