Medical Assistant III

Catalyst Physician Group; Allen (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Catalyst Physician Group in Allen, TX seeks a Medical Assistant III to provide advanced clinical support to physicians and teams, ensuring high-quality patient care and efficient operations. The role offers independence with opportunities to mentor staff.

Responsibilities include vitals collection, injections and immunizations, EMR documentation, inbox management, and leading quality control initiatives while supporting value-based care and patient experience.

Qualifications

• High school diploma or equivalent.
• Certified Medical Assistant (CMA, RMA, CCMA, or equivalent) required.
• Current BLS certification for healthcare providers preferred or within 60 days of hire.
• Minimum of 3 years of Medical Assistant experience in a healthcare setting.

Responsibilities

• Accurately obtain, record, and document vitals in the EMR following protocols.
• Perform MA duties including injections, immunizations, and other procedures.
• Clinical inbox management for provider and pod; respond to patient inquiries.
• Lead quality control activities, chart audits, and OSHA compliance tasks.
• Act as a clinical mentor/preceptor for new hires and provide ongoing training.
• Cross-train to support Front Office and Lab and float as needed.

Skills

Advanced clinical skills

EMR documentation

Mentorship & leadership

Education

High school diploma

Medical Assistant certification (CMA/RMA/CCMA)

Tools

EMR systems

Job description

Medical Assistant III# Medical Assistant IIIAllen - ALLEN, TX 75013## DescriptionThe **Medical Assistant III** is a highly skilled clinical team member responsible for providing advanced support to physicians and clinical teams, ensuring a high standard of patient care and operational efficiency. This role combines clinical proficiency, leadership, and mentorship duties while ensuring excellent patient experience.**ROLE AND RESPONSIBILITIES:*** Accurately obtain, record, and document patient vitals and clinical information in the Electronic Medical Record (EMR),* utilizing established protocols* Perform all duties of highly experienced Medical Assistant II at a high level of independence, including procedures, medication* administration, injections, immunizations, and other procedures* Clinical inbox management for self, provider, and Pod as needed. To include timely response to patient inquiries, managing* refills, and answering clinical questions within scope of practice* Creates positive patient and team member experiences* Practices service recovery and service excellence, proactively addressing patient concerns and ensuring positive feedback* from patients and providers* Participates in assigned clinical related projects* Provide educational materials and health information under physician guidance* Observe and report patient concerns and condition changes to licensed personnel* Possesses advanced clinical skills, knowledge and/or specialty certifications (e.g., Pediatrics, Phlebotomy, Value-Based Care, HEDIS, advanced equipment uses)* Cross-trained to work in multiple departments, roles, and locations including Front Office and Lab, and able to float as needed to support team coverage* Covers Nurse/MA visit schedules and performs ancillary procedures as required* Accurately and completely documents patient encounters in the EMR, utilizing audit tools and following refill protocols* Conducts regular audits using the rooming guideline tool to ensure compliance with documentation standards* Serves as Pod/Station Lead for quality control activities, including chart audits, vaccine inventory, and OSHA compliance* Conducts site safety audits and reports on variances or incidents, ensuring little to no deficiencies* Maintains advanced knowledge of OSHA safety regulations and clinical compliance practices* Acts as a clinical mentor and preceptor for new hires and provides ongoing training for other Medical Assistants, ensuring proper technique and adherence to established policies and procedures* Leads or coordinates small team tasks or huddles as assigned* Demonstrates advanced EMR workflow knowledge and proactively manages clinical inboxes for self and providers* Reviews patient schedules, performs encounter preparation, and escalates appropriately within scope* Advanced patient guidance, communication, and coordination are all supported by a proactive workflow* Successfully completes the 60-day competency and skills checklist as part of onboarding and ongoing professional development* Participates in periodic skills assessments and demonstrates proficiency in all required clinical tasks* Works well with a diverse group of professionals in a team environment, proactively supporting pod and team members* Covers Nurse/MA schedule and floats as needed* Demonstrates patience and commitment to CPG Values, consistently exceeding patient expectations and uplifting team members* Support provider in Value Based Care initiatives## Qualifications**MINIMUM QUALIFICATIONS AND REQUIREMENTS:*** High school diploma or equivalent* Certified Medical Assistant (CMA, RMA, CCMA, or equivalent) required* Current AHA or American Red Cross BLS certification for healthcare providers with hands on component preferred or within 60 days of hire* A minimum of 3 years of experience as a Medical Assistant in a healthcare setting is required* Strong knowledge of clinical best practices, infection control, and regulatory compliance* Documented proficiency in advanced clinical skills and knowledge (e.g. phlebotomy, prescription medications, vaccines, and quality metrics [HEDIS])