Medical Assistant II - Westlake

University Hospitals; Westlake (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

University Hospitals is seeking a Medical Assistant to perform basic duties and support front desk operations at Westlake locations. The role requires travel to Primary Care UHMSO sites and flexible scheduling to meet patient needs.

Expected responsibilities include managing patient flow, scheduling and verifying patient information, and complying with PHI and UH policies. Experience and CMA certification are preferred, with duties expanding per department orientation.

Qualifications

• Completion of a Medical Assistant Program (Required).
• 1+ years of clinical experience as a Medical Assistant (Required).

Responsibilities

• Facilitates unit operations by managing patient flow.
• Responsible for all front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation.
• Performs other duties as assigned.
• Must maintain PHI per UH policies and procedures.

Skills

Communication skills

Organizational skills

Medical terminology

Education

Medical Assistant Program

Job description

A Brief Overview

This position is responsible for fully performing basic Medical Assistant duties.

What You Will Do

• Facilitates unit operations by managing patient flow.
• Responsible for all front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Primary Location

United States-Ohio-Westlake

Work Locations

26908 Detroit Road

Organization

Primary_Care_UHMSO

Schedule

Full-time

Employee Status

Regular

Job Type

Standard

Job Level

Entry Level

Travel

Yes, 100 % of the Time

Remote Work

No

Job Posting

Oct 12, 2026, 6:28:59 PM

Education

• Completion of a Medical Assistant Program (Required)

Work Experience

• 1+ years of clinical experience as a Medical Assistant (Required)

Position Details

MA float position within Westshore Primary Care locations: travel is required, must be flexible with last minute schedule changes. Hours vary by location.

Knowledge, Skills, & Abilities

• Able to communicate effectively with people from varied socioeconomic backgrounds. (Required proficiency)
• Able to organize changing work assignments. (Required proficiency)
• Medical terminology knowledge. (Preferred proficiency)

Licenses and Certifications

• Certified Medical Assistant (CMA) (Preferred)

Physical Demands

• Standing Frequently
• Walking Frequently
• Sitting Rarely
• Lifting Frequently up to 50 lbs
• Carrying Frequently up to 50 lbs
• Pushing Frequently up to 50 lbs
• Pulling Frequently up to 50 lbs
• Climbing Occasionally up to 50 lbs
• Balancing Occasionally
• Stooping Frequently
• Kneeling Frequently
• Crouching Frequently
• Crawling Occasionally
• Reaching Frequently
• Handling Frequently
• Grasping Frequently
• Feeling Constantly
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Constantly
• Eye/Hand/Foot Coordination Constantly

Travel Requirements

• 100%