Medical Assistant II - Transplant Clinic

careers-fhcrc; Seattle (WA); On-site; USD 43,000 - 62,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Tuition reimbursement

Paid vacation

Employee assistance program

Job summary

Fred Hutchinson Cancer Center in Seattle is hiring a Medical Assistant II to support transplant clinic operations. The role involves patient flow, clerical tasks, and clinical support across a specialized care team.

The position is 1.0 FTE, 40 hours/week, with responsibilities including test coordination, patient communication, and clinical assistance. A comprehensive benefits package accompanies the role.

Qualifications

• Completion of a medical assistant program offered by an ABHES/CAAHEP-accredited school; military training may also satisfy requirements.
• Certified Medical Assistant in the State of Washington and familiar with state practice standards.
• Current Surgical Technologist Registration in WA within 30 days of hire, depending on location.
• Current BLS certification (AHA) renewed every two years.
• 2+ years of relevant work experience.
• Willingness to participate in process improvement initiatives.

Responsibilities

• Handle leave paperwork, prior authorizations, and prescription refills.
• Answer and screen incoming calls; coordinate outside labs and communicate results.
• Assist with nurse triage and blood draws; act as a trainer/preceptor.
• Support billing/coding accuracy and maintenance of clinical contacts and schedules.
• Monitor clinic flow and assist with care management tools as needed.
• Coordinate medical record requests and assist in process improvements.

Skills

Interpersonal skills

Customer service

Multitasking

Communication skills

EMR experience

Education

Medical Assistant Program ABHES/CAAHEP

Surgical Technologist Registration WA

Tools

Electronic Medical Records (EMR)

Job description

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington. With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.

The Medical Assistant II performs variety of patient care, technical, and administrative duties to assist practitioners and other members of health care team in providing high quality patient care through health care system. The Medical Assistant participates as a team member in the overall functioning of the clinic. The Medical Assistant II is responsible for the flow of the patients for assigned providers (as applicable) each day. They perform duties and procedures as described in the Primary Responsibilities section.

About the Transplant Clinic

Our transplant clinic nursing and medical assistant teams provide specialized care for patients receiving assessment and treatment for blood and marrow transplant patients in three specialized areas: allogeneic, autologous and pediatric. Patients receiving care in the Transplant Clinic receive ongoing care over multiple months from a dedicated, multidisciplinary care team.

This position is 1.0 FTE, 40 hours/week.

Responsibilities

• All Essential Functions of the MA I position
• Leave paperwork / Prior Authorizations /Prescriptions refills
• Answering / screening incoming phone calls
• Coordinating outside labs results and notify pt. of norm labs results
• Acts as preceptor / trainer
• Assist with Nurse Triage
• Preforms blood draws as directed
• Reinforce compliance in billing / coding
• Facilitates distribution of clinical contacts, schedules and care management tools
• Monitor and assist with clinic flow, adjusting as needed to ensure efficient patient flow
• Request medical record from external/internal facilitates and prepare for provider review
• Collaborates with clinic nursing supervisor to develop operational strategies and process improvements for department / unit
• Acts as a liaison between patients/families and health care providers.
• Assist in resolving and/or responding to non-clinical related patient complaints and inquiries

Qualifications

Required:

• Completion of a medical assistant program offered by a school accredited by the Accrediting Bureau of Health Education Schools (ABHES) or a program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP); or
• Military training or experience may also satisfy the training and experience requirements
• Certified Medical Assistant in the State of Washington and must be familiar with the State's conduct and standards of practice.
• Current Surgical Technologist Registration in the State of Washington within 30 days of hire as applicable, depending on location
• Current BLS AHA Health Provider Card (or equivalent course, such as by the American Red Cross) and renewal required every two years
• 2+ years relevant work experience
• Willingness to participate in the process improvement initiatives
• Proficient in email and word processing systems
• Experience with Electronic Medical Records
• Strong interpersonal and customer services skills
• Ability to work in a fast paced, complex healthcare environment
• Ability to multitask, prioritize and problem solve
• Ability to communicate (verbally and in writing) in a clear and concise manner
• Ability to follow direction and guidance
• Ability to recognize limitations and seek help
• Ability to identify learning needs and plan learning opportunities
• Ability to appropriately respond to emergencies or disasters per clinic protocol and scope of practice

The hourly pay range for this position is from $31.26 to $44.51 and pay offered will be based on experience and qualifications.Although Fred Hutch is not sponsoring most H-1B visas at this time, candidates who already hold an H-1B sponsored by another organization and are currently in the U.S. may be eligible for this position.This position is 1.0 FTE, 40 hours/week.Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks).

Additional Information

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at [e-mail] or by calling 206-667-4700.