Medical Assistant II - Transplant Clinic

Fred Hutchinson Cancer Research Center; Northern (KY); Hybrid; USD 43,000 - 62,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Paid vacation

Paid sick leave

Paid holidays

Paid parental leave

Onsite health clinic

Tuition reimbursement

Job summary

Fred Hutchinson Cancer Center in Seattle is seeking a Medical Assistant II to support the transplant clinic's nursing and medical assistant teams. You will handle patient flow, assist with lab coordination, and participate in care management support under supervision.

The role requires ABHES/CAAHEP-accredited MA training, Washington CMA or equivalent, BLS certification, and 2+ years of relevant experience, with strong interpersonal and communication skills in a fast-paced healthcare setting.

Qualifications

• Completion of a medical assistant program offered by a school accredited by ABHES or CAAHEP
• Military training or experience may also satisfy the training and experience requirements
• Certified Medical Assistant in the State of Washington and must be familiar with the State's conduct and standards of practice
• Current Surgical Technologist Registration in the State of Washington within 30 days of hire as applicable
• Current BLS AHA Health Provider Card and renewal required every two years
• 2+ years relevant work experience
• Willingness to participate in process improvement initiatives
• Proficient in email and word processing systems
• Experience with Electronic Medical Records
• Strong interpersonal and customer services skills
• Ability to work in a fast paced, complex healthcare environment
• Ability to multitask, prioritize and problem solve
• Ability to communicate effectively (verbally and in writing)
• Ability to follow direction and guidance
• Ability to recognize limitations and seek help
• Ability to identify learning needs and plan learning opportunities
• Ability to respond to emergencies per clinic protocol

Responsibilities

• All Essential Functions of the MA I position
• Leave paperwork / Prior Authorizations /Prescriptions refills
• Answering / screening incoming phone calls
• Coordinating outside labs results and notify pt. of norm labs results
• Acts as preceptor / trainer
• Assist with Nurse Triage
• Performs blood draws as directed
• Reinforce compliance in billing / coding
• Facilitates distribution of clinical contacts, schedules and care management tools
• Monitor and assist with clinic flow, adjusting as needed to ensure efficient patient flow
• Request medical records from external/internal facilities and prepare for provider review
• Collaborates with clinic nursing supervisor to develop operational strategies and process improvements
• Acts as a liaison between patients/families and health care providers
• Assist in resolving and/or responding to non-clinical related patient complaints and inquiries

Skills

Interpersonal skills

Customer service

Multitasking

Communication

Problem solving

Fast-paced environment

Education

Medical assistant program ABHES/CAAHEP

Military training or experience

Surgical Technologist Registration WA

BLS Certification

Tools

Electronic Medical Records

Email and word processing systems

Job description

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington. With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.

The Medical Assistant II performs variety of patient care, technical, and administrative duties to assist practitioners and other members of health care team in providing high quality patient care through health care system. The Medical Assistant participates as a team member in the overall functioning of the clinic. The Medical Assistant II is responsible for the flow of the patients for assigned providers (as applicable) each day. They perform duties and procedures as described in the Primary Responsibilities section.

About the Transplant Clinic

Our transplant clinic nursing and medical assistant teams provide specialized care for patients receiving assessment and treatment for blood and marrow transplant patients in three specialized areas: allogeneic, autologous and pediatric. Patients receiving care in the Transplant Clinic receive ongoing care over multiple months from a dedicated, multidisciplinary care team.

This position is 1.0 FTE, 40 hours/week.

Responsibilities

• All Essential Functions of the MA I position
• Leave paperwork / Prior Authorizations /Prescriptions refills
• Answering / screening incoming phone calls
• Coordinating outside labs results and notify pt. of norm labs results
• Acts as preceptor / trainer
• Assist with Nurse Triage
• Preforms blood draws as directed
• Reinforce compliance in billing / coding
• Facilitates distribution of clinical contacts, schedules and care management tools
• Monitor and assist with clinic flow, adjusting as needed to ensure efficient patient flow
• Request medical record from external/internal facilitates and prepare for provider review
• Collaborates with clinic nursing supervisor to develop operational strategies and process improvements for department / unit
• Acts as a liaison between patients/families and health care providers.
• Assist in resolving and/or responding to non-clinical related patient complaints and inquiries

Qualifications

Required:

• Completion of a medical assistant program offered by a school accredited by the Accrediting Bureau of Health Education Schools (ABHES) or a program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP); or
• Military training or experience may also satisfy the training and experience requirements
• Certified Medical Assistant in the State of Washington and must be familiar with the State's conduct and standards of practice.
• Current Surgical Technologist Registration in the State of Washington within 30 days of hire as applicable, depending on location
• Current BLS AHA Health Provider Card (or equivalent course, such as by the American Red Cross) and renewal required every two years
• 2+ years relevant work experience
• Willingness to participate in the process improvement initiatives
• Proficient in email and word processing systems
• Experience with Electronic Medical Records
• Strong interpersonal and customer services skills
• Ability to work in a fast paced, complex healthcare environment
• Ability to multitask, prioritize and problem solve
• Ability to communicate (verbally and in writing) in a clear and concise manner
• Ability to follow direction and guidance
• Ability to recognize limitations and seek help
• Ability to identify learning needs and plan learning opportunities
• Ability to appropriately respond to emergencies or disasters per clinic protocol and scope of practice

The hourly pay range for this position is from $31.26 to $44.51 and pay offered will be based on experience and qualifications.Although Fred Hutch is not sponsoring most H-1B visas at this time, candidates who already hold an H-1B sponsored by another organization and are currently in the U.S. may be eligible for this position.This position is 1.0 FTE, 40 hours/week.Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks).

Additional Information

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at [e-mail] or by calling 206-667-4700.