Medical Assistant II - Remote

20 Health Service Systems, Inc.; United States; Remote; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Life Insurance

Flexible Spending Account

PTO and Sick time

401(k) plan with a match

Wellness program

Tuition Reimbursement

Job summary

Silver Cross Hospital is seeking a patient-focused professional to assist in an ambulatory setting, providing call center support, patient care and clerical tasks. The role requires organizing messages, updating demographics, and coordinating with providers to maintain schedules.

Applicants should have a high school diploma or GED, CPR certification, and may be CMA certified. On-site work with potential weekend rotation is expected. Benefits and comprehensive pay range are offered.

Qualifications

• Knowledge of medical practice to assist in patient care.
• Knowledge of examination, diagnostic, and treatment room procedures.
• Strong patient communication and safety awareness.

Responsibilities

• Answer incoming calls for providers and route messages.
• Update & validate patient demographics & insurance.
• Support multiple providers and keep on schedule.
• Monitor patient messages and triage calls.
• Notify patients of lab results and medication refills; obtain prior authorizations.

Skills

Patient care

Medical knowledge

Call center handling

Education

High school diploma or GED

Certified Medical Assistant preferred

Tools

EMR systems

Job description

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It’s the way you want to be treated.

Position Summary

Assists in delivery of primary healthcare, patient care management, and some clerical duties (as needed) in an ambulatory environment. Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide care appropriate to the age of the patients served. Ability to establish and maintain effective working relationships with patients, employees, and the public.

Essential Duties and Responsibilities

• Call Center Support: Answering incoming calls for all providers within SCMG Routing messages correctly with attention to details within messages Updating & validating patient demographics & insurance
• Support multiple providers simultaneously, providing any necessary services to remain on schedule throughout the day
• Monitor patient messages and triage patient calls
• Notify patients of lab results and medication refills, as directed
• Obtain prior authorizations for medications

Requirements

• Knowledge of medical practice to assist in patient care.
• Knowledge of examination, diagnostic, and treatment room procedures.
• Knowledge of medical equipment and instruments to administer patient care.
• Knowledge of common safety hazards and precautions to establish a safe work environment.

Candidate Conditions

Candidate must live within 1 hour from Silver Cross Hospital main campus to ensure capability to report onsite for downtime procedure or meetings.

Education

• High school diploma or GED required.
• Graduation or completion of Certified Medical Assistant preferred, not required.

Experience

• Patient Care Technicians and Certified Nursing Assistant experience can be considered.
• CPR Certification.

Work Shift Details

Days - First Shift, Possible rotation with Saturday coverage (1 every 5/6 weeks)

Benefits for You

At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.

Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes:

• Medical, Dental and Vision plans
• Life Insurance
• Flexible Spending Account
• Other voluntary benefit plans
• PTO and Sick time
• 401(k) plan with a match
• Wellness program
• Tuition Reimbursement

Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits.

The expected pay for this position is listed below: $19.45 - $24.32

The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

Company Culture

INSPIRING HEALTHY RELATIONSHIPS THROUGH AN INCLUSIVE CULTURE AT SILVER CROSS. Silver Cross