Medical Assistant II - Redbank Urgent Care - Full Time - Days

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Assistant to support patient care and clinic operations. In this vital role, you will assist in the examination and treatment of patients, ensuring a smooth patient flow while documenting essential medical information. Your expertise will help maintain a safe and healthy environment, as you prepare treatment rooms and manage medical supplies. This position offers the opportunity to work closely with healthcare professionals, enhancing your skills in a supportive setting. If you are passionate about patient care and eager to contribute to a collaborative team, this is the perfect opportunity for you.

Qualifications

• 2-5 years of experience in medical assisting or relevant fields preferred.
• Strong computer skills and ability to work with patients and healthcare teams.

Responsibilities

• Maintains patient flow and documents vital signs during clinic hours.
• Prepares patient charts and assists in training new employees.

Skills

Verbal communication skills

Social skills

Computer skills (Microsoft Outlook, Excel)

Phlebotomy

EKG administration

Education

High school diploma or equivalent

Associate Degree in Medical Assisting

Graduate of a Medical Assistant program

Tools

Electronic Medical Record (EMR) systems

Scheduling systems

Job description

Job Description

Assists in examination and treatment of patients under direction of physician.

Responsibilities

1. Maintains patient flow during clinic hours.
2. Documents review of systems; measures vital signs such as pulse rate, respirations, blood pressure, weight and height (see Appendix A for specifics); updates past and current medical, social and family history; reviews medications and updates medication list at each visit.
3. Correctly records patient information in the electronic medical record (EMR).
4. May assist in training of new employees.
5. Prepares patient charts in EMR for visits by scanning, abstracting, and reviewing to make certain that all diagnostic test results, hospital reports and other medical records necessary to help the physician care for the patient are in the patient's chart.
6. Accesses and navigates websites or calls outside facilities to obtain necessary information.
7. May act as Super User for Electronic Medical Record.
8. Refills medications and pre-authorizes medications including communicating with the patient, pharmacy, or insurance company as needed to complete the task.
9. Maintains recording of patient samples and other medications and disposes expired medications.
10. Prepares treatment rooms for examination of patients; maintains clean, fully supplied exam rooms.
11. Orders medical supplies as needed.
12. Completes patient assistance paperwork/requests as needed.
13. Obtains pertinent medical information from patients to facilitate medical decision making per specific office protocol procedures.
14. Returns calls as needed.
15. Responds to MyChart as needed.
16. Works in-baskets, daily work flow logs, and work queues in EMR/Practice Management system.
17. May coordinate/oversee work queues in office.
18. Answers incoming calls, schedules appointments, checks-in and out patients, and completes pre-certifications for prescriptions, procedures, and surgeries as needed.
19. Operates EKG, cardiac monitors, and other equipment to administer routine diagnostic tests as needed and other clinical duties such as phlebotomy and cast removal as assigned.
20. Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations.
21. Maintains patient confidence and protects operations by keeping patient care information confidential.
22. Understands and adheres to the legal responsibilities and requirements with the medical assistant role.
23. Demonstrates comprehension and support of quality measures and patient experience.

Qualifications

KNOWLEDGE AND SKILLS:

Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.

EDUCATION: High school diploma or equivalent. Associate Degree and/or Certified/Registered MA preferred. Graduate of a Medical Assistant program or previous Medical Assisting experience required.

YEARS OF EXPERIENCE: 2 to 5 years MA or other relevant experience preferred; Practice in different care settings (eg. Primary care, Specialty, EMT, etc.).

REQUIRED SKILLS AND KNOWLEDGE: Excellent computer skills (Microsoft Outlook, Excel, EMR and scheduling systems) required. Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone required. Ability and willingness to travel to other physician offices as requested or needed. Complementary clinical skills such as phlebotomy, performing EKGs, stitches removal, splinting, etc. are highly preferred.

LICENSES & CERTIFICATIONS:

Certified/Registered MA preferred. Must successfully complete skills orientation. BLS certification required.