Medical Assistant II - Primary Care - Frankfort

Indiana University Health; Frankfort (IN); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

401(k) match

Tuition reimbursement

Student loan forgiveness

EAP

Wellness program

Job summary

Indiana University Health is seeking a Medical Assistant to join the Family Medicine team at Frankfort Family Medicine. You will support providers during outpatient visits, perform registrations, and help maintain patient flow and accurate documentation.

Under supervision, you will complete basic lab work, manage patient communications, and assist with administrative tasks to ensure high-quality patient care and a positive patient experience.

Qualifications

• High school diploma or equivalent required.
• Graduation from a Medical Assistant program required.
• Current CMA/RMA/CCMA/NCMA/CMAC certification preferred or required.
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (or within 6 months of hire) preferred.
• Knowledge of Business Unit Quality Programs and Meaningful Use concepts.

Responsibilities

• Room patients and support providers during clinic visits.
• Manage patient communications and follow-up calls.
• Assist with InBasket management and administrative tasks.
• Coordinate with pharmacies and outside resources as needed.
• Maintain accurate patient documentation.
• Support clinic operations and workflows to ensure efficient patient care.

Skills

Patient care

Team collaboration

Adaptability

Communication

Data entry

Basic math

Education

High school diploma or equivalent

Medical Assistant program

Certified Medical Assistant (CMA/RMA/CCMA/NCMA/CMAC)

Tools

EMR systems

Lab support

Job description

• Clinic hours are Monday through Friday, 8:00 AM - 6:00 PM
• Schedule may vary based on provider assignment and coverage needs
• Position will primarily support a Nurse Practitioner and may assist other providers as clinic needs evolve

Overview

Location:

Frankfort Family Medicine

FTE:

1.0 Full-Time

Schedule

• Clinic hours are Monday through Friday, 8:00 AM - 6:00 PM
• Schedule may vary based on provider assignment and coverage needs
• Position will primarily support a Nurse Practitioner and may assist other providers as clinic needs evolve

Position Summary

Join a collaborative Family Medicine team dedicated to providing exceptional patient care. This role is ideal for a Medical Assistant who thrives in a team-oriented environment, enjoys supporting providers in a fast-paced outpatient setting, and is committed to delivering an excellent patient experience.

Responsibilities

• Room patients and support providers during clinic visits
• Manage patient communications and follow-up calls
• Assist with InBasket management and administrative tasks
• Coordinate with pharmacies and outside resources as needed
• Maintain accurate patient documentation
• Support clinic operations and workflows to ensure efficient patient care

Benefits

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi-weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.