Medical Assistant II - Primary Care Fishers

IU Health; Fishers (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Healthy Results Wellness Program with;

Job summary

IU Health in Fishers, IN seeks compassionate Medical Assistant to support patient care and clinic operations. The role blends direct patient interaction with administrative duties, including rooming patients, handling messages, and coordinating scheduling.

You will work under supervision to ensure accurate documentation, ordered procedures, and smooth patient flow. Qualifications include a high school diploma, MA program graduation (or pending), and BLS.

Qualifications

• High school diploma or equivalent required.
• New hires after Oct 5, 2025 will require graduation from a Medical Assistant program.
• Phlebotomy experience preferred.
• AHA Basic Life Support (BLS) certification may be required per unit.

Responsibilities

• Approximately 70% rooming patients and 30% administrative responsibilities.
• Manage patient messages, paperwork, and prior authorizations.
• Assist with both clinical and administrative duties.
• Rooming patients and completing intake.
• Assisting providers with patient care.
• Managing patient messages.
• Scanning and maintaining medical records.
• Preparing exam rooms and supporting clinic workflow.

Skills

Phlebotomy

Communication skills

Team player

Willingness to learn

Education

High school diploma or equivalent

Medical Assistant program graduation

Tools

EMR software

Job description

Overview

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Location

11100 USA Parkway, Fishers IN 46037

Schedule

Monday – Friday; 8:00 AM - 5:00 PM

What We're Looking For

• Dependable and reliable team players willing to work together to provide excellent patient care
• Positive attitude and strong communication skills
• Phlebotomy experience preferred
• Willingness to learn and support teammates

Typical Responsibilities

• Approximately 70% rooming patients and 30% administrative responsibilities
• Manage patient messages, paperwork, and prior authorizations
• Assist with both clinical and administrative duties
• Rooming patients and completing intake
• Assisting providers with patient care
• Managing patient messages
• Scanning and maintaining medical records
• Preparing exam rooms and supporting clinic workflow

Benefits

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. May precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required.
• New hires and promotions after October 5th, 2025, will require graduation from a Medical Assistant program.
  Knowledge of OSHA, CLIA, and ADA required.
• TB validated (to administer or read) or validation obtained within 6 months of hire may be required.
• Knowledge of ICD-10 and CPT coding preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
  Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.