Medical Assistant II - Primary Care Carmel

Indiana University Health System; Carmel (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Indiana University Health System's Internal Medicine team in Carmel is seeking an experienced Medical Assistant for a full-time role in a busy outpatient clinic. You will support a collaborative team, handle patient intake, and help maintain smooth patient flow in a fast-paced environment.

Requirements include CMA or MA program completion, or 1–3 years of MA experience for non-certified candidates, plus strong communication and multitasking skills.

Qualifications

• Certified Medical Assistant with at least 1 year of experience preferred.
• Non-certified candidates must have at least 3 years of Medical Assistant experience.
• Experience in a busy outpatient clinic setting preferred.
• Strong communication and customer service skills.
• Ability to multitask and thrive in a fast-paced environment.
• Team-oriented mindset with a commitment to providing excellent patient care.

Responsibilities

• Room patients and complete patient intake.
• Obtain and document vital signs.
• Administer vaccines.
• Perform EKGs.
• Complete prior authorizations.
• Manage patient messages.
• Scan and upload patient documentation.
• Support daily administrative and clinical workflows.

Skills

Communication

Customer service

Multitasking

Teamwork

Fast-paced

Education

High school diploma or equivalent

Medical Assistant program

Tools

EMR systems

Job description

Join a busy and growing Internal Medicine practice at IU North Medical Office Building in Carmel. This full-time opportunity is ideal for an experienced Medical Assistant who enjoys working in a fast-paced environment and being part of a collaborative team. Our clinic is known for its strong team culture, consistent workflow, and low turnover.

Position Details

• Full-time, 1.0 FTE
• Monday-Friday schedule
• Four 9-hour shifts and one 4-hour shift each week
• No weekends or holidays
• Located at IU North Medical Office Building, Suite 250, Carmel, IN
• No travel required

Responsibilities

• Room patients and complete patient intake
• Obtain and document vital signs
• Administer vaccines
• Perform EKGs
• Complete prior authorizations
• Manage patient messages
• Scan and upload patient documentation
• Support daily administrative and clinical workflows

Qualifications

• Certified Medical Assistant with at least 1 year of experience preferred
• Non-certified candidates must have at least 3 years of Medical Assistant experience
• Previous experience in a busy outpatient clinic setting preferred
• Strong communication and customer service skills
• Ability to multitask and thrive in a fast-paced environment
• Team-oriented mindset with a commitment to providing excellent patient care

Why Join This Team?

• Supportive and collaborative work environment
• Established team with low turnover
• Consistent patient volume and workflow
• Opportunity to make a direct impact on patient care within a growing practice
• No pediatrics

Benefits Designed for You

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program
• Medical, dental, and vision insurance
• Paid time off and holidays
• Professional growth and development opportunities

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.