Medical Assistant II - Primary Care

Indiana University Health; Muncie (IN); On-site; USD 33,000 - 45,000; Full time

Job summary

Indiana University Health seeks a dedicated Medical Assistant to support patient care and clinical operations. Under supervision, you will handle registration, scheduling, and EMR maintenance while guiding procedures and referrals with accuracy.

The role requires completing a Medical Assistant program, BLS certification, and knowledge of ICD-10/CPT coding. You may precept MA team members and work 8:00 AM–5:00 PM, Monday–Friday.

Qualifications

• High school diploma or equivalent required.
• Graduation from Medical Assistant program required.
• BLS certification required; other advanced life support may be required per unit.
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validation or within 6 months of hire preferred.
• Experience with EMR and front office procedures.
• Ability to perform accurate data entry and basic math.

Responsibilities

• Provides direct patient care under supervision and clinical direction.
• Manages registration and scheduling activities.
• Maintains EMR files and front office functions.
• Instructs patients concerning procedures and needs.
• Precepts MA team members or externs as requested by leadership.

Skills

Compassionate care

Front office

EMR systems

Registration & scheduling

Data entry accuracy

Basic math

Education

High school diploma or equivalent

Graduation from Medical Assistant program

Tools

CMA

RMA

CCMA

NCMA

CMAC

Job description

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Status: Full-Time
Schedule: Monday–Friday
Hours: 8:00 AM – 5:00 PM
Weekends: None
Holidays: None

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.