Medical Assistant II: Patient Care Mentor

AltaMed Health Services Corporation; California; On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement with employer match

Paid Time Off & Holidays

Tuition Reimbursement Program

Corporate Employee Discounts

Paid CME Days

Job summary

AltaMed Health Services Corp. is seeking a Medical Assistant II to join our clinic team.

The MA II delivers direct patient care, supports back-office operations, and helps maintain a welcoming, efficient patient experience at the assigned clinic or PSC. This role documents procedures in the EHR, assists the Nursing Supervisor with administrative tasks, and mentors other Medical Assistants, while adhering to safety and regulatory standards.

Qualifications

• Medical Assistant certificate with high school diploma or equivalent.
• Minimum 1 year of back-office MA experience in outpatient/clinic settings.
• Phlebotomy certification preferred.
• National MA certification preferred.
• Bilingual English/Spanish/Mandarin/Cantonese strongly preferred depending on location.
• Valid BLS certification or higher per AHA/Red Cross guidelines.

Responsibilities

• Provide direct patient care and perform routine procedures in the clinical setting.
• Manage patient expectations and ensure a compassionate, respectful experience.
• Document all specialties in the EHR and assist with administrative tasks for Nursing Supervisor.
• Support Back-Office processes and mentor/train Medical Assistant team.
• Assist at Patient Service Center by handling duties over the telephone when needed.

Skills

Bilingual

Education

Medical Assistant certificate

Job description

AltaMed Health Services Corp. is seeking a Medical Assistant II to join our clinic team.

The MA II delivers direct patient care, supports back-office operations, and helps maintain a welcoming, efficient patient experience at the assigned clinic or PSC. This role documents procedures in the EHR, assists the Nursing Supervisor with administrative tasks, and mentors other Medical Assistants, while adhering to safety and regulatory standards.