Medical Assistant II - Outpatient Cancer Center

Texas Children's Hospital; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Texas Children's Hospital is seeking a full-time Medical Assistant II for the Outpatient Cancer Center. The ideal candidate will work in a fast-paced environment, providing exceptional patient care and coordinating with health professionals to ensure efficient service. This role involves a variety of responsibilities from managing patient inquiries to assisting staff, and requires several certifications in medical assistance. Join a leading institution committed to pediatric healthcare and contribute to our mission of excellence.

Qualifications

• Minimum of 2 years related experience.
• Certifications such as CCMA, CMA-AAM, EMT, and others required.

Responsibilities

• Coordinate patient flow and assist with provider schedules.
• Respond to patient inquiries and manage accounts using patient management system.
• Assist licensed staff with inpatient admission processes as needed.

Skills

Patient Care

Customer Service

Coordination

Education

CCMA - Certified Clinical Medical Assistant

CMA-AAM - Certified Medical Assistant

EMT Certified

LIC PAR - Licensed Paramedic

NCMA - National Medical Assistant Certification

NRCMA - Nationally Registered Certified Medical Assistant

RMA - Registered Medical Assistant

Job description

Position: Medical Assistant II - Outpatient Cancer Center

Talent Area: Medical Assistant

Full/Part Time: Full time

Location: Houston, TX, US

Department: TCCC OP Clinic

Shift: Monday - Friday 8am - 5pm

Job ID: 417957

We are seeking a Medical Assistant II for our Outpatient Cancer Center clinic at The Medical Center. The ideal candidate works well in a fast-paced environment, providing patient care and excellent customer service. Responsibilities include coordinating patient flow and assisting with provider schedules to ensure efficient patient care.

All successful candidates will be required to undergo respiratory fit testing to comply with occupational health and safety standards.

Qualifications

Required:

• CCMA - Certified Clinical Medical Assistant from the National Healthcareer Association
• CMA-AAM - Certified Medical Assistant from the American Association of Medical Assistants
• EMT, EMT-A, EMT-B, EMT-I, EMT-P - Certified Emergency Medical Technologist from the Texas Department of State and Health Services
• LIC PAR - Licensed Paramedic from the Texas Department of State and Health Services
• NCMA - National Medical Assistant Certification from the National Center for Competency Testing
• NRCMA - Nationally Registered Certified Medical Assistant from the National Association of Health Professionals
• RMA - Registered Medical Assistant from recognized certifying bodies
• Minimum of 2 years related experience

Responsibilities

• Respond promptly to patient inquiries regarding appointment status, wait times, or issues
• Use the patient management system to check-in patients and manage accounts
• Update patient statuses daily to reflect cancellations, no-shows, or reschedules
• Prioritize patient rooming based on appointment and arrival times
• Assist licensed staff with inpatient admission processes as needed
• Escort patients and assist with paperwork
• Collect and document patient and family data accurately
• Report abnormal or out-of-range data to RN or provider
• Ensure requisitions contain complete clinical, demographic, billing, and payor information
• Monitor patient flow and adjust staffing to minimize wait times

About Texas Children’s

Since 1954, Texas Children’s has been a leader in pediatric healthcare, education, and research. Our facilities include the Texas Medical Center hospital, the Jan and Dan Duncan Neurological Research Institute, the Feigin Tower, and several outpatient and community hospitals. We are affiliated with Baylor College of Medicine and recognized nationally for our excellence. Texas Children’s is an equal opportunity employer committed to diversity and inclusion.