Medical Assistant II- Orthopedics

Indiana University Health; Bloomington (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401K retirement savings with employer

Tuition reimbursement

Student loan forgiveness

Employee Assistance Program

Wellness incentive program

Job summary

Indiana University Health is seeking a Medical Assistant to support patient flow and direct care at our Bloomington clinic. Under supervision, you will perform rooming, vital signs, and basic front-office tasks to keep the clinic running smoothly.

You’ll work in a fast-paced environment, coordinate with the care team, manage patient messages and referrals, and help ensure a positive patient experience aligned with IU Health standards and policies.

Qualifications

• Experience supporting direct patient care in a clinical setting.
• Knowledge of basic medical terminology and patient data collection.
• Familiarity with health information systems and coding basics (ICD-10, CPT).

Responsibilities

• Room patients and prepare them for provider visits.
• Obtain and document vital signs and patient history.
• Coordinate patient care and assist with clinical workflows.
• Manage patient messages, refill requests, and voicemails.
• Support providers and care team throughout the clinic day.
• Maintain efficient patient flow and clinic operations.
• Adapt to a fast-paced environment and deliver high-quality patient care.

Skills

Patient care

Data entry

Medical terminology

Education

CMA/RMA/CCMA/NCMA/CMAC certification

High school diploma or equivalent

Tools

EMR systems

Job description

Schedule

• Full-Time/Days

Location- 2605 E. Creek’s Edge Drive, Bloomington, IN. 47401

Responsibilities

• Room patients and prepare them for provider visits
• Obtain and document vital signs and patient history
• Coordinate patient care and assist with clinical workflows
• Manage clinical tasks, including patient messages, refill requests, and voicemails
• Support providers and care team members throughout the clinic day
• Maintain efficient patient flow and clinic operations
• Assist with day-to-day administrative and clinical responsibilities as needed
• Collaborate with teammates to deliver high-quality patient care
• Adapt to a fast-paced environment where no two days are exactly alike
• Provide a positive patient experience while making a meaningful impact on patients' lives

Rewards

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

Description

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program preferred.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children’s Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.