Medical Assistant II - Neurosurgery Spine - TMC

UTHealth; Houston (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Join a forward-thinking healthcare institution as a Medical Assistant II, where your contributions will directly impact patient care and satisfaction. This dynamic role involves scheduling appointments, coordinating patient care, and supporting clinical procedures. With a commitment to employee wellbeing, the organization offers generous benefits including 100% paid medical premiums, extensive time off, and resources for personal and professional growth. If you are passionate about making a difference in patient care and thrive in a collaborative environment, this opportunity is perfect for you.

Benefits

100% Paid Medical Premiums

Generous Time Off

Longevity Pay

Retirement/Pension Plan

Free Financial Counseling

Free Mental Health Counseling

Gym Membership Discounts

Employee Discounts

Resources for Child and Elder Care

Qualifications

• High school diploma or equivalent required, with a medical assistant training program preferred.
• One year of related experience required.

Responsibilities

• Schedule appointments and coordinate patient care efficiently.
• Perform patient intakes and assist with clinical procedures.
• Maintain patient confidentiality and adhere to HIPAA guidelines.

Skills

Basic Life Support (BLS)

Patient Care

Scheduling Appointments

Clerical Duties

Communication Skills

Education

High School Diploma or Equivalent

Medical Assistant Training Program

Tools

Standard Clinic Equipment

Job description

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

UTHealth Houston Neurosciences is hiring for a Medical Assistant II to join their team of professionals. The MA II will be responsible for scheduling appointments, coordination with external entities, patient intakes, coordinating patient care via referrals, scheduling and answering patient inquiries, scheduling surgeries, triaging patient calls, and more. Experience in a surgical practice is a plus.

Location: 6400 Fannin Street, Houston, Texas, 77030

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as:

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Summary:

Functions as a member of clinical team performing a supportive role in the delivery of patient care that is safe, effective, patient-centered, timely, efficient and equitable.

Position Key Accountabilities:

1. Performs responsibilities in a manner that promotes quality patient care and customer service/satisfaction.
2. Effectively participates in planning and preparing for patient visits ensuring appropriate schedules, test results, and clinic specific requirements are available.
3. Rooms patients consistent with clinic needs while determining and documenting chief complaint and reason for visit, vital signs, medication list, allergies, smoking history and other information as required by clinic. Keeps patients informed of delays and progress of clinical appointments.
4. As required and competency validated, performs appropriate hearing and vision testing, EKG, spirometry, point of care testing, specimen collection, equipment cleaning/reprocessing and other requested procedures.
5. Prepares and stocks rooms (daily/weekly) and clinic supplies in advance of clinic visit as well as cleaning rooms appropriately between patients.
6. Prepares for and assists with routine and specialty procedures.
7. Schedules patients for follow up appointments or referrals and performs routine clerical duties for team and staff to include photocopying, scanning and faxing.
8. Performs telephone messaging and in person screening with appropriate follow up.
9. Responds to emergency situations.
10. Respects and maintains privacy and confidentiality per HIPAA guidelines.
11. Performs other duties as assigned.

Certification/Skills:

Use and care of standard clinic equipment
Basic Life Support (BLS) certified
Certification (CMA, RMA, CCMA, NCMA) may be required

Minimum Education:

High school diploma or equivalent
Completion of an approved Medical Assistant training program OR one (1) year of experience (in addition to the one year of experience required to meet the experience requirement) AND certification may be substituted for Medical Assistant training program.

Minimum Experience:

One year of related experience

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Veteran Information:

Military occupations that relate to the initial selection criteria and registration or licensure requirements for this position may include but are not limited to: 001260, 4N0X1, 68W, 18D, 68C, 4T0X1, 4A0X1.

For a complete list please visit www.uthealth-veterans.jobs.

Residency Requirement:

Employees must permanently reside and work in the State of Texas.