Medical Assistant II - Neurology

Indiana University Health; Fishers (IN); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition reimbursement

Student loan forgiveness eligibility

Employee Assistance Program (EAP)

Healthy Results Wellness Program

Job summary

Indiana University Health is seeking compassionate Medical Assistants to support clinicians in a fast-paced clinic setting in Fishers, IN. You will room patients, manage messages and paperwork, and assist with a variety of clinical and administrative tasks to ensure smooth patient flow.

A strong team mindset, patient-focused approach, and willingness to learn are essential as you contribute to high-quality patient care and collaborate with a dedicated healthcare team.

Qualifications

• Certified Medical Assistants required.
• Strong teamwork and positive attitude.
• Willingness to learn and adapt in a fast-paced clinic environment.
• Knowledge of medical terminology and patient care workflows.

Responsibilities

• Room patients and support providers during clinic visits.
• Manage patient messages, paperwork, and prior authorizations.
• Assist with both clinical and administrative duties.
• Maintain EMR files and perform front office tasks as needed.

Skills

Teamwork

Positive attitude

Willingness to learn

Patient-focused

Communication

Education

High school diploma or equivalent

Medical Assistant program graduation

Tools

EMR systems

Medical office software

Job description

Overview

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Location

13100 E 1136th St, Fishers, IN 46037, Suite 3300

Schedule:

• Monday: 8:00 AM - 4:30 PM
• Tuesday: 8:00 AM - 4:30 PM
• Wednesday: 8:00 AM - 4:30 PM
• Thursday: 8:00 AM - 4:30 PM
• Friday: 8:00 AM - 4:30 PM

What You'll Do

• Room patients and support providers during clinic visits
• Manage patient messages, paperwork, and prior authorizations
• Assist with both clinical and administrative duties

What We're Looking For

• Certified Medical Assistants required
• New graduates and IU Health MA Trainee graduates welcome
• Strong teamwork, positive attitude, and willingness to learn
• Flexible, patient-focused, and open to feedback

What To Expect

• Fast-paced clinic environment with patients scheduled every 15-30 minutes
• Majority of time spent rooming patients
• Strong culture built on teamwork, positivity, and patient care

Benefits

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi-weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.