Medical Assistant II-Multispecialty

Brigham and Women's Hospital; Foxborough (MA); On-site; USD 65,243,000 - 71,463,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. is seeking a Medical Assistant to support healthcare teams with clinical and non-clinical patient services under the direction of healthcare providers.

You will take vital signs, document patient information, schedule appointments, and help manage patient flow to ensure efficient, compassionate care. You will assist with procedures, patient education, and basic office tasks while collaborating with physicians, nurses, and staff to support quality,

Qualifications

• High School Diploma or Associate's Degree in Medical Assisting preferred.
• Direct MA experience 1-2 years required.
• BLS Certification and CMA certification preferred.

Responsibilities

• Take vital signs and record in the medical record.
• Schedule appointments and manage patient flow.
• Explain treatments, medications, and physician instructions to patients.
• Perform office duties and liaison with other departments.
• Collect blood and other specimens; perform phlebotomy if competent.
• Maintain inventory of immunizations and check expiration dates.

Skills

Vital signs

Interpersonal skills

Time management

Communication

Medical terminology

EHR proficiency

Education

High School Diploma or Associate's Degree in Medical Assisting

Tools

EHR systems

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Does this position require Patient Care? Yes

Essential Functions

• -Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• -Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
• -Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• -Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• -Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• -Maintains inventory of immunizations and check expiration dates.
• -Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• -Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

Education

High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred

Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred

Experience

Direct MA experience or medical field work 1-2 years required

Knowledge, Skills and Abilities

• - Strong interpersonal and communication skills are essential for success in this position.
• - Ability to prioritize tasks in complex and busy environments.
• - Accuracy and attention to detail.
• - Comply with all local, state, and federal privacy and confidentiality rules and regulations.
• - Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
• - Comprehensive knowledge of medical terminology, procedures, and protocols.
• - Proficiency in electronic health record (EHR) systems and medical office software.
• - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• - Managing one's own time and the time of others.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

20 Patriot Place

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.75 - $24.94/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282