Medical Assistant, Multispecialty

Partner's Healthcare; Pembroke (MA); On-site; USD 31,000 - 34,000; Full time

Job summary

Brigham and Women's Health Care Center in Pembroke seeks a full-time Medical Assistant to support multispecialty clinics onsite from 8:30am to 5:00pm, Monday–Friday. The role covers clinical and non-clinical tasks, including vital signs, patient flow, and coordination with physicians and nurses.

The ideal candidate has 1–2 years of MA experience, is detail-oriented, and comfortable working in a team-based setting. Onsite work location at 15 Corporate Park Drive with comprehensive benefits.

Qualifications

• High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred.
• BLS Certification preferred; CMA certification preferred.

Responsibilities

• Take vital signs and document patient information.
• Schedule appointments and manage patient flow.
• Explain procedures and instructions to patients; assist clinicians during visits.
• Perform phlebotomy if competent; support lab specimen handling.
• Maintain inventory and assist with vaccines and immunizations as applicable.

Skills

Phlebotomy

Vital signs

Patient care

Education

High School Diploma or Equivalent

Associate's Degree Medical Assisting

Job description

Site: Brigham and Women's Physicians Organization, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Brigham and Women's Health Care Center in Pembroke is a multi-level facility spanning 30,000 square feet. Located at 15 Corporate Park Drive, the center includes family medicine (all ages), obstetrics and gynecology, cardiology, endocrinology, general surgery, gastroenterology, orthopedics as well as pulmonary. Are you ready to bring your talent to this team and join us in moving community-based ambulatory care forward? We are seeking a full-time, 40-hour Medical Assistant to support the Multispecialty suites onsite Monday through Friday, from 8:30am to 5:00pm. During staffing shortages or cross coverage purposes, there could be times to work in another specialty suite at this location. As true partners to our providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the care team. The ideal candidate profile is an experienced, adaptable Medical Assistant who is confident in their clinical abilities and genuinely enjoys variety. We ideally aim to have our clinical support staff members working 1:1 or 1:2 with assigned providers, but they do cross-cover, rotate, and collaborate with other providers as needed.

Summary

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions

• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and check expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications Education

High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred

Licenses and Credentials

• Basic Life Support [BLS Certification] - Various Issuers preferred
• Certified Medical Assistant [National Certification] - Various Issuers preferred

Experience

Direct MA experience or medical field work 1-2 years required

Additional Job Details (if applicable)

• Remote Type Onsite
• Work Location 15 Corporate Park Drive
• Scheduled Weekly Hours 40
• Employee Type Regular
• Work Shift Day (United States of America)
• Pay Range $22.75 - $24.94/HourlyGrade 3At

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

2410 Brigham and Women's Physicians Organization, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.