Medical Assistant II (MA) - Urgent Care

Dartmouth-Hitchcock Health; Nashua (NH); On-site; USD 38,000 - 52,000; Full time

Job summary

Dartmouth-Hitchcock Health is seeking a full-time Medical Assistant for our outpatient care site in Nashua, NH. The ideal candidate will take vital signs, perform injections, collect specimens, and assist with patient exams under supervision.

Responsibilities include greeting patients, preparing rooms and equipment, maintaining records, and supporting insurance and billing processes. Evening/weekend coverage may be required, and BLS certification is required or in process.

Qualifications

• Graduate of an accredited Medical Assistant Program.
• Strong communication, organizational, and interpersonal skills.
• Must be willing to participate in evening, weekend, and holiday coverage.

Responsibilities

• Greet and check in patients; prepare patient, room, and equipment for procedures.
• Take and record vital signs; communicate findings to provider.
• Assist with exams and treatments; handle phone calls and scheduling.
• Register patients and establish medical records; assist with billing and forms.
• Instruct patients for procedures; collect and process laboratory specimens.
• Maintain aseptic technique and sterilize equipment; manage supplies.

Skills

Interpersonal skills

Communication

Computer skills

Education

Medical Assistant program

Job description

Overview

Responsible for clinical duties such as taking vital signs, giving injections, performing simple diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms at an outpatient care site.

Full-Time, 40 hours/week.

Responsibilities

• Greets, checks in patients, and notifies appropriate provider. Prepares patient, room and equipment for procedures and exams.
• Takes and records vital signs. Informs provider of patient vital signs and concerns.
• Recognizes and treats emergency patients as a priority, assists with patient examinations and treatments.
• Handles patient situations over the phone, schedules appointments and procedures with medical professionals. Understands limitations in dealing with patients over the phone, and involves nursing staff and providers.
• Register new patients and establishes a medical record.
• Prepares patient billings.
• Assists patients by filling out insurance and other forms.
• Supplies authorized information upon request by third party payors.
• Instructs patients in preparation for specific procedures.
• Collects and processes routine laboratory specimen.
• Operates and maintains clinical equipment.
• Maintains and uses aseptic technique including sterilization, disinfection and disposal of contaminated material.
• Cleans, wraps and autoclaves instruments. Cares for supplies and equipment.
• Performs other duties as required or assigned.

Qualifications

• Graduate of an accredited Medical Assistant Program required.
• Previous experience in office or outpatient ambulatory care setting strongly preferred.
• Demonstrated strong communication, organizational, and interpersonal skills.
• Demonstrated ability to work well as a member of a team.
• Computer skills strongly preferred.
• Must be willing and able to participate in evening, weekend, and holiday coverage according to needs of the department.

Required Licensure/Certifications

• Certified Medical Assistant (CMA) - American Association of Medical Assistants OR Registered Medical Assistant (RMA) - American Medical Technologists OR Certified Clinical Medical Assistant (CCMA) – National Healthcareers Association plus DOL Registered Apprenticeships Certificate of Completion.
• Current BLS certification required.