Medical Assistant II-Ambulatory

Nemours Children's Health; Pensacola (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Nemours Children's Health in Pensacola is seeking a Medical Assistant (MA) - Outpatient Float to support our clinical team. The MA is essential in coordinating patient flow, assisting in clinical procedures, and ensuring the availability of necessary information for patient care.

The ideal candidate should have experience as a Medical Assistant and possess certification such as CMA, RMA, NCMA, or CCMA. Responsibilities include greeting patients, preparing exam rooms, and documenting vital signs and medical data.

Joining our team means being part of a caring environment that prioritizes patient health and comfort.

Qualifications

• Experience as a Medical Assistant strongly preferred.
• Successful completion of a Medical Assistant program preferred.
• Medical Assistant Certification preferred; CMA, RMA, NCMA, or CCMA accepted.
• BLS certification required within 90 days of start date.

Responsibilities

• Greets patients and families according to Nemours Standards of Behavior.
• Prepares exam rooms and maintains inventory for outpatient visits.
• Documents reason for visit and initiates orders as per protocol.
• Administers vaccines and provides vaccine records to families.

Skills

Patient care coordination

Clinical procedure assistance

Vital signs documentation

Communication skills

Education

Medical Assistant program completion

BLS certification

Job description

Overview

The Medical Assistant (MA) - Outpatient Float is an important liaison between the patient/family, provider, and other care team members. The MA is responsible for coordinating patient flow by assisting in clinical data collection and review for patient intake, ensuring the appropriate information is available to the provider, and entering pertinent history in the medical record. The MA performs and assists with clinical procedures in accordance with divisional/department responsibilities as directed by the provider and per protocol.

Responsibilities

• Greets patients and families at the clinical setting according to Nemours Standards of Behavior.
• Verifies patient identity using two patient identifiers (name and date of birth).
• Prepares exam rooms, clinic equipment and computer technology by maintaining inventory and supplies for the outpatient visit.
• Rooms patient ensuring appropriate documents are with the patient, including required diagnostic reports.
• Receive, unpack, store, inventory, transport non-controlled medications and clinic supplies.
• Performs clinical duties to support the outpatient visit to include, but not limited to the following:
• Obtain and document height, weight, head circumference and vital signs.
• Documents reason for visit, chief complaint and initiates orders defined using smart sets as appropriate for scope of service and Nemours’ protocol.
• Assist with patient examination/treatment.
• Perform and document point of care testing, and controls.
• Administers and documents vaccines and approved medications as defined by policy as ordered and provides vaccine records to families.
• Perform and collect routine laboratory specimens.
• Operate required medical equipment.
• Assist in the flow of patient care.
• Act as a liaison between support services, other clinical divisions, and patient regarding care and status of wait times.
• Make confirmation calls that are not completed by automated systems to ensure all visits are in “confirmed” status prior to visit or per Department protocol.

Qualifications

• Experience as a Medical Assistant strongly preferred.
• Successful completion of a Medical Assistant program preferred.
• Medical Assistant Certification preferred: acceptable certifications are Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA) and Clinical Medical Assistant (CCMA).
• BLS certification with the American Heart Association must be obtained within 90 days of start date.