Medical Assistant II-Primary care

Nemours Children's Health; Milford (DE); On-site; USD 36,000 - 48,000; Full time

Job summary

Nemours Children's Health is seeking Medical Assistant I-III to support patient flow, data collection, and record-keeping in a pediatric care setting. The role includes assisting with clinical procedures and ensuring documentation is accurate and complete.

Positions require a high school diploma or GED, completion of a certified MA program or MA certification, and BLS via AHA within 90 days. Certifications CMA/RMA/NCMA/CCMA are accepted.

Qualifications

• High School diploma or GED required.
• Must obtain BLS through AHA within 90 days.
• Completion of an accredited Medical Assistant program or MA certification required.
• Acceptable certifications are CMA, RMA, NCMA and CCMA.
• Basic clinical and administrative skills.

Responsibilities

• Coordinate patient flow and assist in clinical data collection for intake.
• Enter pertinent history in the medical record and support provider with procedures.
• Perform and assist with clinical procedures per protocol.

Skills

Clinical skills

Administrative skills

Mentoring

Coaching / precepting

Quality improvement

Education

High School diploma or GED

BLS (AHA) within 90 days

Certified Medical Assistant (CMA)

Registered Medical Assistant (RMA)

NCMA

CCMA

Job description

Job Description

The MA is an important liaison between the patient/family, provider, and other care team members. The MA is responsible for coordinating patient flow by assisting in clinical data collection and review for patient intake, ensuring the appropriate information is available to the provider, and entering pertinent history in the medical record. The MA performs and assists with clinical procedures in accordance with divisional/department responsibilities as directed by the provider and per protocol.

Medical Assistant I

• High School diploma or GED required
• Must obtain BLS through AHA within 90 days
• Completion of a certified Medical Assistant program or MA certification required (see below)
• Acceptable certifications are Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA) and Clinical Medical Assistant (CCMA), National Healthcare Association (NHA)
• Basic clinical and administrative skills.

Medical Assistant II

• Requires a minimum of 2 years of experience as a Medical Assistant.
• High School diploma or GED required
• Must obtain BLS through AHA within 90 days
• Successful completion of an accredited Medical Assistant Program or certification as a medical assistant through an alternate pathway
• Certification required (see below)
• Acceptable certifications are Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA) and Clinical Medical Assistant (CCMA)
• Demonstrated proficiency in clinical and administrative tasks.
• Mentor and train new Medical Assistants.

Medical Assistant III

• Requires 5+ years of experience as a Medical Assistant.
• High School diploma or GED required
• Must obtain BLS through AHA within 90 days
• Completion of an accredited Medical Assistant program required
• Certification required (see below)
• Acceptable certifications are Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA) and Clinical Medical Assistant (CCMA)
• Advanced clinical and administrative skills.
• Involvement in quality improvement initiatives and advanced patient care.
• Serves as a coach, preceptor, and mentor to new medical assistant associates

This is a full-time, 40-hour per week position with a standard schedule of Monday through Friday. The practice operates extended hours, and candidates must be available to work one evening per week until 6:30 p.m. and a minimum of six Saturdays per year to support patient access and operational needs. Flexibility to support clinic operations during practice hours is required.

About Us

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships. Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive. Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued. Learn more at Nemours.org.