Medical Assistant II

AltaMed Health Services; Pico Rivera (CA); On-site; USD 74,776,000 - 87,538,000; Full time

Benefits offered by this job

Medical/Dental/Vision

403(b) with company match

Flexible Spending Accounts

PTO & Holidays

Tuition Reimbursement

Career Development

Job summary

AltaMed Health Services is seeking a Medical Assistant II to serve as an ambassador at the assigned clinic, PSC, or Patient Registry team. You will provide direct patient care, perform routine procedures, and support clinical operations while documenting in the EHR.

Strong communication and mentorship will help guide the MA team. The position emphasizes compassionate patient interaction, back-office support, and potential telework elements in some locations, with a salary in the posted range and

Qualifications

• Medical Assistant certificate and high school diploma or equivalent required.
• Minimum 1 year of back office MA experience preferred.
• Phlebotomy certification preferred.
• National MA certification preferred.
• Bilingual English/Spanish/Mandarin/Cantonese strongly preferred depending on location.
• Valid BLS certification or higher per AHA/Red Cross guidelines.

Responsibilities

• Provide direct patient care and clinical support.
• Document care in the Electronic Health Record (EHR).
• Assist with Back-Office processes and report to Nursing Supervisor/Manager.
• Mentor and train Medical Assistant team.
• Support in PSC or Patient Registry roles and telephone duties as needed.

Skills

Compassionate care

Patient communication

Multilingual

Education

Medical Assistant certificate

High school diploma or equivalent

Phlebotomy certification (preferred)

National MA certification (preferred)

BLS certification (required/preferred)

Tools

EHR system

Job description

Grow Healthy

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.

Job Overview

The Medical Assistant (MA) II functions as an AltaMed ambassador at the assigned clinic, PSC, or Patient Registry team. The MA is welcoming and attentive to the needs of all patients and creates a positive patient experience by managing expectations while demonstrating compassion and respect. The MA assists in the provision of direct patient care by performing routine patient care procedures and technical/clerical support services in the clinical setting. The MA builds relationships with patients, listening to them and gaining their trust. The MA demonstrates compassion and respect and will be proactive in managing patients’ expectations. In addition, the Medical Assistant documents all specialties in the Electronic Health Record (EHR) and assists with administrative responsibilities that include providing feedback on Back-Office processes to the Nursing Supervisor/Manager. Lastly, the MA assists in achieving department goals and objectives by providing support and guidance to the Medical Assistant team as a mentor and trainer. If working at the Patient Service Center, the MA provides other duties over the telephone.

Minimum Requirements

• A Medical Assistant certificate, along with a high school diploma or equivalent required.
• A minimum of 1 year of experience as a back office Medical Assistant preferred in the outpatient setting, medical practice, or clinic setting.
• Phlebotomy certified preferred
• Nationally recognized Medical Assistant certification, preferred.
• Bilingual English/Spanish/Mandarin/Cantonese, depending on location, strongly preferred.
• A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.

Compensation

$26.00 - $30.55 hourly

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.