Medical Assistant II

AltaMed Health Services; Pico Rivera (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Retirement plan (403b)

Paid Time Off

Tuition Reimbursement

Job summary

AltaMed Health Services seeks an experienced Medical Assistant II to function as a clinic ambassador, delivering compassionate patient care and assisting in clinical and administrative tasks. You will document in the EHR, support back-office processes, and mentor junior staff to help meet department goals.

The role requires a Medical Assistant certificate and high school diploma, with phlebotomy and national MA certifications preferred and bilingual abilities strongly valued depending on

Qualifications

• A Medical Assistant certificate, along with a high school diploma or equivalent required.
• Phlebotomy certification preferred.
• National MA certification preferred.
• Bilingual language skills (where location allows) strongly preferred.

Responsibilities

• Assist in direct patient care and perform routine clinical procedures.
• Document patient encounters and maintain accurate entries in the EHR.
• Provide clerical and back-office support and assist the Nursing Supervisor/Manager.
• Mentor and train Medical Assistants to help achieve departmental goals.

Skills

Bilingual

Communication

EHR familiarity

Education

Medical Assistant Certificate

High School Diploma

Phlebotomy Certification

National MA Certification

Tools

EHR Systems

Job description

Grow HealthyIf you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.Job OverviewThe Medical Assistant (MA) II functions as an AltaMed ambassador at the assigned clinic, PSC, or Patient Registry team. The MA is welcoming and attentive to the needs of all patients and creates a positive patient experience by managing expectations while demonstrating compassion and respect. The MA assists in the provision of direct patient care by performing routine patient care procedures and technical/clerical support services in the clinical setting. The MA builds relationships with patients, listening to them and gaining their trust. The MA demonstrates compassion and respect and will be proactive in managing patients’ expectations. In addition, the Medical Assistant documents all specialties in the Electronic Health Record (EHR) and assists with administrative responsibilities that include providing feedback on Back-Office processes to the Nursing Supervisor/Manager. Lastly, the MA assists in achieving department goals and objectives by providing support and guidance to the Medical Assistant team as a mentor and trainer. If working at the Patient Service Center, the MA provides other duties over the telephone.Minimum RequirementsA Medical Assistant certificate, along with a high school diploma or equivalent required.A minimum of 1 year of experience as a back office Medical Assistant preferred in the outpatient setting, medical practice, or clinic setting.Phlebotomy certified preferredNationally recognized Medical Assistant certification, preferred.Bilingual English/Spanish/Mandarin/Cantonese, depending on location, strongly preferred.A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.Compensation$26.00 - $30.55 hourlyCompensation DisclaimerActual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.Benefits & Career DevelopmentMedical, Dental and Vision insurance403(b) Retirement savings plans with employer matching contributionsFlexible Spending AccountsCommuter Flexible SpendingCareer Advancement & Development opportunitiesPaid Time Off & HolidaysPaid CME DaysMalpractice insurance and tail coverageTuition Reimbursement ProgramCorporate Employee DiscountsEmployee Referral Bonus ProgramPet Care InsuranceJob Advertisement & Application Compliance StatementAltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.