Medical Assistant II

Bayhealth; Dover (DE); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Generous Paid Time Off

Matching 401(k) Plans

Health, Dental, Vision

Educational Reimbursement

Job summary

Bayhealth Medical Center in Dover, DE is seeking a Full-Time Medical Assistant I to support physicians and APCs in outpatient settings. You will collect patient histories, measure vital signs, provide front-office support, and help with basic procedures using Epic EMR software.

The role requires a HS diploma and BLS, with 18 months of clinical experience or 1 year with a MA training program. Bayhealth offers competitive pay and benefits including PTO, 401(k), health/dental/vision, and

Qualifications

• Eighteen (18) months of experience as a Medical Assistant, CNA, or Patient Care Tech in a clinical setting.
• Or 1 year of experience if completing a medical assistant program, CNA program, or Bayhealth Internship MA Training Program.
• High School Diploma or GED required; Basic Life Support (BLS) certification required.
• Certificate programs (MA/NA) and CMA certification are preferred.

Responsibilities

• Obtain patient history and vital signs and record data in Epic per protocol.
• Assist in examination and simple procedures under physician/APC supervision.
• Set up exam rooms, sterilize instruments, and maintain clinical areas.
• Greet patients, register them, and obtain signatures for records and insurance.
• Schedule appointments and coordinate referrals to other providers.
• Maintain patient records and ensure confidentiality and compliance with Joint Commission/CLIA.

Skills

Vital signs

Patient history

Office procedures

Front desk duties

Education

High School Diploma or GED

Basic Life Support

Tools

Epic EMR

Job description

If you care about the opportunity to grow, to make a difference, to build a future and a life, then we just might have the career for you. Care to talk?

Bayhealth Medical Center is Central and Southern Delaware’s healthcare leader with hospitals in Dover and Milford, as well as stand‑alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore. Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!

Bayhealth Medical Center offers a competitive salary and comprehensive benefits package (for eligible positions) including:

• Generous Paid Time Off and Paid Holidays
• Matching 401(k)/403(b) Plans
• Excellent Health, Dental, and Vision
• Disability and Life Insurance options
• On Site Child Care
• Educational Reimbursement
• Health Care and Dependent Care Flex Spending Accounts
• Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!

Location: BH Medical Group Physician Practices

Status: Full Time 80 Hours

Shift: Day/ Nights

SALARY RANGE: 18.73 - 28.09 HOURLY

General Summary

Perform back-office duties under the direction of a physician or APC to assist in the examination and treatment of patients. Responsibilities include obtaining patient history, vital signs, and assisting in performing simple office procedures as trained. May also perform front-office duties necessary for the efficient day-to-day operation of an outpatient physician office practice. Mentor and train staff in the Medical Assistant I position.

Responsibilities

• Obtains patient history and measures vital signs, such as pulse rate, temperature, blood pressure, weight and height. Records information as appropriate in Epic. Documents chief complaints and all actions taken. Alerts the physician/APC of problems, concerns and/or abnormalities.
• Set up exam/procedure rooms, including instruments for minor procedures. Clean and sterilize instruments, equipment and clinical areas following defined procedures and protocols.
• Assist the physician/APC with simple patient procedures. Act as chaperone for all female patients as needed.
• Maintain patient record, treat as a legal document requiring proper documentation and strict confidentiality. Manages/maintains Joint Commission and CLIA requirements for in-office logs.
• Greet patients and families upon arrival and initiate all proper forms for the medical and financial record, obtaining the patient and/or responsible party’s signature as necessary.
• Perform patient registration, obtaining insurance authorizations, following current insurance authorization procedures.
• Schedules new and follow up patient appointments. Schedule referrals to other providers as needed.
• Maintain efficient patient flow.
• All other duties as assigned within the scope and range of job responsibilities

Required Education, Credential(s) and Experience

• Education: High School Diploma or GED
• Credential(s): Basic Life Support
• Experience: Required: Eighteen (18) months of experience as a Medical Assistant, CNA, or Patient Care Tech in a clinical setting. Or 1-year experience if completed a medical assistant program, certified nursing assistant program, or completion of Bayhealth's Internship MA Training Program.

Preferred Education, Credential(s) and Experience

• Education: Certificate Program-Medical Assistant-Nursing Assistant
• Credential(s): Certified Medical Assistant
• Experience: Preferred: Two (2) years’ experience in a clinical setting to include obtaining patient history, vital signs and simple office flow.