Medical Assistant II

Mercy Medical Center, Baltimore, MD; Baltimore (MD); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health benefits

403(b) retirement plan

PTO and holidays

Tuition reimbursement

Wellness resources

Disability benefits

Employee discounts

Rewards program

Job summary

Mercy Medical Center in Baltimore, MD is hiring a Medical Assistant II to support physicians, manage routine procedures, and operate/maintain medical equipment. The role involves patient vitals, specimen handling, EHR updates, and basic lab tasks, with on-site injections and training provided.

The position emphasizes teamwork, accurate documentation, and a commitment to compassionate care. A one-year MA/EMT-Paramedic background is preferred, with CPR training encouraged.

Qualifications

• High School Diploma or GED required; healthcare experience preferred.
• Minimum of one year experience as Medical Assistant or EMT-Paramedic preferred.
• CPR certification preferred.

Responsibilities

• Set up and assist with office procedures.
• Chaperone providers during patient examination.
• Take pre-op and post-op photos of patients; maintain and transport instruments.
• Take patient vital signs, record medical histories, and update EHR.
• Administer injections, blood draws, and immunizations as directed (training provided).

Skills

Communication skills

Teamwork

English language

Independent decision making

Education

High School Diploma or GED

CPR-preferred

Tools

Meditech

Epic

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Performance Manager/NetLearning

Job description

Summary

Join Our Team at Mercy Medical Center – Now Hiring a Medical Assistant!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Now offering a $1,500 sign on bonus for Medical Assistant & Medical Office Specialist New Hires!

Effective through December 31, 2026. Applicable only for MA & MOS positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to.

Responsibilities

The Medical Assistant II demonstrates knowledge of the principles of growth and development appropriate to the ages of patients served by their department. Additionally, the MAI demonstrates competency in applying these principles when providing individualized care to specific patients. Assists the MD/NP/PA in performing procedures. Operates, maintains and calibrates all equipment.

The following duties fall under the responsibility of the Medical Assistant but are not limited to:

• Setting up and assisting with office procedures
• Chaperone providers during patient examination
• Taking pre-op and post-op photos of patients
• Maintaining surgical instruments and transporting instruments to Central Sterile (CSS)
• Processing surgical specimens and transporting them to Pathology
• Maintaining and stocking exam rooms
• ordering clinical supplies
• Completing FMLA and Disability forms
• Cleaning and resetting exam rooms
• Travel to satellite locations as needed
• Take patient vital signs, record medical histories, and update electronic health records (EHR).
• Administer injections, blood draws, and immunizations as directed by healthcare providers. (on-site training provided)
• Perform basic laboratory tests, including specimen collection and processing.
• Provide patient education and instructions as directed by healthcare providers.

Requirements

Education and Work Experience

• Education and Work Experience:
  • High School Diploma or GED
  • A minimum of one year experience is preferred as a Medical Assistant or EMT-Paramedic

Specific Requirements

• License Requirements:
  • N/A
• Certification Requirements:
  • CPR-preferred
• Age Specific Care Provided For:
  • Adolescents
  • Adults
  • Geriatrics
• Knowledge, Skills and Abilities:
  • Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
  • Microsoft Word, Power Point, Excel
  • Microsoft Outlook
  • Meditech (if applicable to position)
  • Epic (if applicable to position)
  • Performance Manager/NetLearning
  • Must be able to read, write, and speak the English language in an understandable manner.
  • Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
  • Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
  • Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
  • Must be able to follow written and oral instructions.
  • Other Requirements:
    • May be required to travel to satellite offices

Min

USD $17.83/Hr.

Max

USD $26.75/Hr.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and 'catch up' provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.