Medical Assistant I - Primary Care - Foxboro

Brigham and Women's Hospital; Foxborough (MA); On-site; USD 30,000 - 34,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. is seeking a patient services professional to assist clinical and non-clinical teams under provider supervision.

The role involves taking vital signs, documenting patient information, scheduling appointments, and managing patient flow to support efficient care. Responsibilities include preparing exam rooms, recording medical history and test results, and coordinating with physicians, nurses, and staff.

Qualifications

• High School Diploma or equivalent is required.
• Direct MA or medical field experience 1–3 years preferred.
• Knowledge of medical terminology, procedures and protocols.
• Proficient with EHR systems and medical office software.

Responsibilities

• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Show patients to examination rooms and prepare equipment for providers.
• Record patients' medical history and test results in medical records.
• Perform general office duties and act as liaison with other departments; advocate for patients.
• Prepare treatment rooms for examinations; keep rooms neat and stocked.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform other duties as assigned and comply with policies and standards.

Skills

Interpersonal skills

Communication

Prioritization

Attention to detail

Privacy compliance

Time management

EHR proficiency

Education

High School Diploma or Equivalent

Tools

EHR systems

Medical office software

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions (Key Roles & Responsibilities)

• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Show patients to examination rooms and prepares necessary equipment for healthcare providers.
• Record patients' medical history, vital statistics, or information such as test results in medical records.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
• Prepare treatment rooms for patient examinations, keeping the rooms neat, clean and supplies stocked.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Performs other duties as assigned.
• Complies with all policies and standards.

Posted Work Shift: 9:15am-5:45pm, M-F

Qualifications

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills are essential for success in this position.
• Ability to prioritize tasks in complex and busy environment.
• Accuracy and attention to detail.
• Comply with all local, state and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs, manual blood pressures, collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Managing one's own time and the time of others.

Degree

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Licenses/Certifications

Basic Life Support [BLS] Certificate Preferred, Certified Medical Assistant Preferred, Emergency Medical Technician - Basic Certification [Massachusetts] preferred

Work Experience

Direct MA experience or medical field work 1-3 years Preferred

Remote Type

Onsite

Work Location

20 Patriot Place

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.00 - $24.94/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.