Medical Assistant I - Multispecialty Foxboro

Partner's Healthcare; Foxborough (MA); On-site; USD 63,039,000 - 71,397,000; Part time

Job summary

The Brigham and Women's Hospital, part of Mass General Brigham, is hiring a Patient Care Assistant to support healthcare teams by assisting with clinical and non-clinical services. You will take vital signs, document patient information, schedule appointments, and help manage patient flow.

You will interact directly with patients, coordinate with physicians and nursing staff, and ensure smooth operations in examination rooms. A High School Diploma is required; BLS/ CMA certifications preferred.

Qualifications

• Strong interpersonal and communication skills are essential.
• Ability to prioritize tasks in a busy environment.
• Accuracy and attention to detail.
• Compliance with privacy and confidentiality rules.
• Ability to take vital signs and collect specimens.
• Comprehensive knowledge of medical terminology and procedures.
• Proficiency with electronic health record (EHR) systems.

Responsibilities

• Interview patients to obtain medical information and measure vitals.
• Show patients to examination rooms and prepare equipment.
• Record medical history and test results in medical records.
• Perform general office duties including phones and forms.
• Act as liaison with other departments and advocate for patients.
• Collect specimens and prepare them for testing.
• Prepare treatment rooms and maintain supplies.
• Sterilize instruments and dispose of contaminated materials.
• Perform other duties as assigned and comply with policies.

Job description

Site: The Brigham and Women's Hospital, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions (Key Roles & Responsibilities)

• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Show patients to examination rooms and prepares necessary equipment for healthcare providers.
• Record patients' medical history, vital statistics, or information such as test results in medical records.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
• Prepare treatment rooms for patient examinations, keeping the rooms neat, clean and supplies stocked.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Performs other duties as assigned.
• Complies with all policies and standards

Schedule: Monday - Friday, 8:30am-5pm

Qualifications Knowledge, Skills and Abilities

• Strong interpersonal and communication skills are essential for success in this position.
• Ability to prioritize tasks in complex and busy environment.
• Accuracy and attention to detail.
• Comply with all local, state and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs, manual blood pressures, collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Managing one's own time and the time of others.

Additional Job Details (if applicable)

• Education Degree:High School Diploma or Equivalent required
• Can this role accept experience in lieu of a degree? No
• Licenses/Certifications: Basic Life Support [BLS] Certificate Preferred, Certified Medical Assistant Preferred, Emergency Medical Technician - Basic Certification[Massachusetts] preferred
• Work Experience: Direct MA experience or medical field work 0-1 year Preferred

Remote Type Onsite

Work Location 20 Patriot Place

Scheduled Weekly Hours 32

Employee Type Regular

Work Shift Day (United States of America)

Pay Range $22.00 - $24.94/Hourly

Grade 3

Compensation and Benefits

• In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.