Medical Assistant I, Hope Center

Christiana Care Health System; New Castle (DE); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Comprehensive health coverage

Generous PTO (32 days/yr)

Tuition reimbursement up to $5,250/yr

Parental leave (12 weeks)

Retirement plans (403b match)

Adoption assistance

Job summary

ChristianaCare Hope Center in New Castle, Delaware, seeks a meticulous Medical Assistant I to support physicians both virtually and on-site. You will prepare patients for visits, perform basic clinical tasks, and manage EMR updates and scheduling while handling clerical duties.

This role emphasizes accuracy, communication, and compassionate patient care. The position offers a consistent Monday–Friday schedule, no weekends or holidays, with competitive hourly pay and extensive benefits.

Qualifications

• High School Graduate or GED required.
• Graduate of a recognized Medical Assistant Program or hold MA Certification by a national organization accredited by NCCA or ANSI.

Responsibilities

• Greet and support patients virtually and in person.
• Prepare patients for visits; perform basic clinical tasks (testing, injections, EKGs).
• Manage EMR updates, referrals, authorizations, scheduling, and clerical duties.

Skills

Communication

Clinical skills

EMR proficiency

Patient care

Injections

Education

High School Diploma or GED

MA Program graduate or MA Certification (NCCA/ANSI)

Tools

None

Job description

ChristianaCare's Hope Center seeking a professional, compassionate, dependable, detail-oriented Medical Assistant I with strong communication, integrity, and solid technical and clinical skills.

ChristianaCare Hope Center is located at 365 Airport Road in New Castle, Delaware. The Hope Center is a specialized medical respite program and emergency shelter established in 2021. Located within the New Castle County Hope Center, it provides 36 beds for vulnerable individuals, including those experiencing homelessness. The program offers onsite medical care, behavioral health services, and comprehensive case management to support guests in stabilizing their health and transitioning toward longterm housing solutions. New Castle County Hope Center, Inc. - @ncchopecenterinc

As a Medical Assistant I, you support physicians in virtual and on-site patient care, performing essential clinical and clerical duties to ensure quality care.

Work Schedule:

• Monday through Friday: 8:00am -4:30pm or 8:30am -5:00pm, rotational
• No weekends or holidays

Why You'll Love Working at ChristianaCare

• Comprehensive, FirstDay Health Coverage: Comprehensive firstday coverage, including medical, dental, vision, and life insurance.Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.Enjoy low deductibles, plus $0 copays for unlimited primary care (inoffice or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement.
• Grow Your Family with Confidence We’re here to support every step of your journey to parenthood-whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.
• Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
• Retirement Planning & Financial Well-Being Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Duties / Responsibilities:

The Medical Assistant I greets and supports patients virtually and in person, prepares them for visits, performs basic clinical tasks (e.g., testing, injections, EKGs), assists with exams, and maintains exam rooms and equipment. They manage EMR updates, patient communications, referrals, authorizations, and scheduling, while handling clerical duties, troubleshooting video visits, and supporting patient portal access.

Position Qualifications:

• High School Graduate or GED required.
• A graduate of a recognized Medical Assistant Program or hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI).

Why ChristianaCare

Do you want to make a meaningful impact in people's lives? As a Medical Assistant I, you'll play an essential role in providing high-quality care and supporting better patient outcomes each day. This is more than a job-it's a chance to be part of a mission-driven team focused on improving healthcare.

When we lead with love, excellence is inevitable.

#LI-RT1

Hourly Pay Range: $19.48 - $28.24This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Nov 30, 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/