Medical Assistant I, Hope Center

Christiana Care Health Services, Inc.; United States; On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

First-day health coverage

32 days PTO per year

Tuition reimbursement up to $5,250 per

Adoption assistance up to $5,000

Paid parental leave 12 weeks

403(b) retirement plan with 50% match

Job summary

ChristianaCare's Hope Center in New Castle, Delaware seeks a Medical Assistant I who is professional, compassionate, dependable, and detail-oriented with strong communication and clinical skills. The role supports physicians in virtual and on-site patient care, handling basic clinical tasks and clerical duties to ensure quality care.

Typical schedule Monday–Friday, 8:00am–4:30pm or 8:30am–5:00pm with no weekends.

Qualifications

• High School diploma or GED required.
• Graduate of an accredited Medical Assistant program or MA certification by a national organization (NCCA/ANSI).

Responsibilities

• Greet and support patients virtually and on-site; prepare for visits.
• Perform basic clinical tasks (testing, injections, EKGs) and assist with exams.
• Maintain exam rooms and equipment; manage EMR updates and scheduling.
• Handle patient communications, referrals, authorizations, and video-visit troubleshooting.

Skills

Communication skills

Detail-oriented

Clinical skills

Education

High School diploma or GED

Medical Assistant program graduate or MA certification (NCCA/ANSI)

Job description

Job Details

ChristianaCare's Hope Center seeking a professional, compassionate, dependable, detail-oriented Medical Assistant I with strong communication, integrity, and solid technical and clinical skills. ChristianaCare Hope Center is located at 365 Airport Road in New Castle, Delaware. The Hope Center is a specialized medical respite program and emergency shelter established in 2021. Located within the New Castle County Hope Center, it provides 36 beds for vulnerable individuals, including those experiencing homelessness. The program offers on‑site medical care, behavioral health services, and comprehensive case management to support guests in stabilizing their health and transitioning toward long‑term housing solutions. New Castle County Hope Center, Inc. – @ncchopecenterinc As a Medical Assistant I, you support physicians in virtual and on‑site patient care, performing essential clinical and clerical duties to ensure quality care. T Work Schedule: Monday through Friday: 8:00am -4:30pm or 8:30am -5:00pm, rotational No weekends or holidays

Why You’ll Love Working at ChristianaCare

• Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement.
• Grow Your Family with Confidence We’re here to support every step of your journey to parenthood—whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.
• Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
• Retirement Planning & Financial Well-Being Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Duties / Responsibilities

The Medical Assistant I greets and supports patients virtually and in person, prepares them for visits, performs basic clinical tasks (e.g., testing, injections, EKGs), assists with exams, and maintains exam rooms and equipment. They manage EMR updates, patient communications, referrals, authorizations, and scheduling, while handling clerical duties, troubleshooting video visits, and supporting patient portal access.

Position Qualifications

High School Graduate or GED required. A graduate of a recognized Medical Assistant Program or hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI).

Why ChristianaCare

Do you want to make a meaningful impact in people’s lives? As a Medical Assistant I, you’ll play an essential role in providing high-quality care and supporting better patient outcomes each day. This is more than a job—it’s a chance to be part of a mission‑driven team focused on improving healthcare. Whenweleadwithlove,excellenceisinevitable. #LI-RT1

Hourly Pay Range

$19.48 - $28.24 This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Equal Opportunity Employment

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Nov 30, 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

Christiana Hospital, Newark, Delaware

This 1,007-bed, 1.3-million-square-foot modern facility provides a level of care only available in large-scale teaching hospitals. Christiana Hospital includes Delaware's only Level‑I Trauma center (as verified by the American College of Surgeons), which is prepared to handle the most extreme medical emergencies. In fact, it is the only Level‑I Trauma center on the East Coast corridor between Baltimore and Philadelphia. Christiana Hospital has also been nationally recognized in U.S. News & World Report's Best Regional Hospitals rankings as #1 in Delaware and #3 in the Philadelphia metro area, plus High Performing in 9 Adult Procedures/Conditions

Christiana Care Health System Website