Medical Assistant I

Livingston Community Health in; Hughson (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a mission-driven healthcare team as a Medical Assistant, where your passion for patient care will shine. In this role, you will provide essential support to clinical providers, ensuring high-quality service and accurate medical records. Your responsibilities will include administering medications, taking vital signs, and assisting with various procedures. This position is perfect for those who thrive in a dynamic environment and are dedicated to making a difference in the lives of patients. If you're ready to contribute to a compassionate healthcare setting, this opportunity awaits you!

Qualifications

• Must have a Medical Assistant Certificate from a certified school.
• Bilingual in English and Spanish is preferred.
• Current BLS CPR Certification required.

Responsibilities

• Provide quality customer service and maintain accurate patient records.
• Administer medications and assist with clinical procedures.
• Ensure compliance with clinic policies and maintain patient privacy.

Skills

Customer Service

Bilingual (English/Spanish)

Critical Thinking

Active Listening

Communication Skills

Problem-Solving

Multi-tasking

Education

Medical Assistant Certificate

High School Diploma or GED

BLS CPR Certification

Job description

Medical Assistant I (Healthcare)

Position Overview

A successful Medical Assistant must be passionate about healthcare and want to make a difference in the lives of others. They should act as a mission-driven catalyst to help Livingston Community Health deliver the best quality of care and excellent service to our patients and their families.

The Medical Assistant (MA) reports directly to the Back Office Supervisor (BOS). The MA provides nursing assistance to multi-specialty LCH clinical providers, including but not limited to administration of injections, assisting with procedures, taking vital signs, vision and hearing tests, patient education, and necessary EHR chart work. The Medical Assistant also assists with clerical functions and helps update and maintain accurate medical records. The MA operates under the general supervision of the Registered Nurse and the direct supervision of the Back Office Supervisor.

Essential Functions, Duties, and Responsibilities

1. Provide quality customer service care with a positive attitude.
2. Ensure patient demographics are current and accurate at the time of visit.
3. Obtain and document vital signs in the electronic health record, including blood pressure, temperature, pulse, respiration, height, weight, oxygen saturation (if indicated), pain level, and last menstrual period.
4. Follow LCH's Patient Intake workflow based on the type of visit and perform required screening tests such as vision and hearing tests.
5. Reconcile allergy, medication, and problem lists at every visit, completing social history, family history, medical/surgical history, preventive medical information, and chronic care information accurately in the EHR.
6. Assist clinical staff with examination procedures and utilize Standing Orders to administer, order, or schedule tests, medications, or referrals.
7. Administer medications and immunizations according to LCH policies and procedures.
8. Update patient charts with accurate data, including immunization history and lab results, and complete lab orders as indicated.
9. Clean and sterilize medical instruments and equipment per policies.
10. Utilize tracking systems for pap smears, immunizations, and breast exams.
11. Perform procedures ordered by providers, such as wound care, splint application, airway treatment, ear lavages, EKG, NST, and sterile procedures.
12. Ensure accurate and complete documentation in electronic health records and monitor patient flow.
13. Prepare forms to meet Payer, State, and Federal requirements.
14. Adhere to clinic policies and protocols, review EHR and Outlook Inbox daily, and address tasks within 24 hours.
15. Conduct quality controls and checks regularly and support inventory management.
16. Maintain clinic safety and patient privacy in accordance with HIPAA.
17. Perform autoclave protocols, including weekly maintenance and monthly spore testing.
18. During patient rooming, inquire about any completed forms from the Front Office.
19. Review daily Quality huddle reports and administer missing patient metrics during visits.
20. Complete appropriate handoff/referral for health education and provide clinical support at other LCH sites as required.
21. Perform other duties and projects as assigned.

Education, Knowledge, Skills, and Abilities

Education:

• Medical Assistant Certificate of completion from a certified school.
• High school diploma or GED.
• Bilingual (English/Spanish) preferred.
• Current BLS CPR Certification.

Knowledge, Skills, and Abilities:

• Maintain a positive attitude towards internal and external customers.
• Provide exceptional customer service with active listening skills.
• Demonstrate effective verbal and written communication skills.
• Possess critical thinking and problem-solving skills.
• Show initiative and adapt to a fast-paced, changing environment.
• Work efficiently both independently and as part of a team.
• Perform basic mathematical functions.
• Multi-task effectively, think quickly, and assess situations to optimize responses.