MEDICAL ASSISTANT I

The Christ Hospital; Cincinnati (OH); Hybrid; USD 32,000 - 42,000; Full time

Job summary

The Christ College in Cincinnati is seeking a dedicated Medical Office Assistant to provide clerical and clinical support. You will assist in examination and treatment under physician direction and maintain EMR records.

Responsibilities include managing patient flow, chart preparation, medication refills, and coordinating with patients, pharmacies, and insurers. A high school diploma is required; an Associate Degree is preferred, with 1–2 years of relevant experience.

Qualifications

• High school diploma or equivalent required; Associate degree preferred.
• 1–2 years of medical office experience in clerical role.
• Excellent computer skills (Outlook, Excel, EMR, scheduling systems) and strong verbal/social skills.

Responsibilities

• Maintains patient flow during clinic hours and documents review of systems; records vitals and medical history in EMR.
• Prepares patient charts in EMR, ensures necessary test results and records are in chart, and retrieves information from external sources as needed.
• Refills medications, pre-authorizes prescriptions, and manages patient samples and supplies; maintains clean exam rooms and completes paperwork as needed.
• Answer calls, schedule appointments, check-in/out patients, and handle pre-certifications for meds, procedures, and surgeries.
• Maintains a safe and confidential work environment and adheres to medical regulations and quality measures.

Skills

Excellent communication

Interpersonal skills

Travel willingness

Education

High school diploma or equivalent

Associate Degree preferred

Tools

Microsoft Outlook

Excel

EMR systems

Scheduling systems

Job description

Job Description

Provides clerical and clinical office support. Assists in examination and treatment of patients under direction of physician.

Responsibilities

Maintains patient flow during clinic hours. Documents review of systems; measures vital signs such as pulse rate, respirations, blood pressure, weight and height (see Appendix A for specifics); updates past and current medical, social and family history; reviews medications and updates medication list at each visit. Correctly records patient information in the electronic medical record (EMR).

Prepares patient charts in EMR for visits by scanning, abstracting, and reviewing to make certain that all diagnostic test results, hospital reports and other medical records necessary to help the physician care for the patient are in the patients chart. Accesses and navigates websites or calls outside facilities to obtain necessary information.

Refills medications and pre-authorizes medications including communicating with the patient, pharmacy, or insurance company as needed to complete the task. Maintains recording of patient samples and other medications and disposes expired medications. Prepares treatment rooms for examination of patients; maintains clean, fully supplied exam rooms. Completes patient assistance paperwork/requests as needed.

Obtains pertinent medical information from patients to facilitate medical decision making per specific office protocol procedures. Returns calls as needed. Responds to MyChart as needed. Works in-baskets, daily work flow logs, and work queues in EMR/Practice Management system. Answers incoming calls, schedules appointments, checks-in and out patients, and completes pre-certifications for prescriptions, procedures, and surgeries as needed.

Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations. Maintains patient confidence and protect operations by keeping patient care information confidential. Understands and adheres to the legal responsibilities and requirements with the medical assistant role. Seeks knowledge and understanding of quality measures and patient experience.

Qualifications

KNOWLEDGE AND SKILLS:

Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.

EDUCATION: High school diploma or equivalent required. Associate Degree preferred.

YEARS OF EXPERIENCE: 1-2 years of prior relevant medical office experience in a clerical role.

REQUIRED SKILLS AND KNOWLEDGE: Excellent computer skills (Microsoft Outlook, Excel, EMR and scheduling systems) required. Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone required. Ability and willingness to travel to other physician offices as requested or needed.

LICENSES & CERTIFICATIONS:

BLS certification required.