Medical Assistant I

Boston Children's Hospital; Brookline (MA); On-site; USD 28,000 - 40,000; Full time

Job summary

Boston Children’s Hospital is seeking a Medical Assistant to support the Pain Medicine program, including the Chronic Pain, Headache, and Acupuncture clinics. You will work under licensed clinicians to maintain efficient, patient-centered outpatient care and act as a liaison for patients and families within a multidisciplinary team.

The role requires documenting vital signs, preparing rooms and equipment, and assisting with procedures while adapting to fluctuating patient volumes and space

Qualifications

• High School Diploma or GED required; Associate’s degree preferred.
• CPR and Basic Life Support certification required.
• NCCA-recognized Medical Certification or certification to be completed within one year of hire.
• Acceptable certifications: CMA, RMA, NCMA, CCMA, CMAC (or eligible for certification).

Responsibilities

• Support patient flow across Chronic Pain, Headache, and Acupuncture clinics.
• Prepare patients for visits; document vital signs and clinical information.
• Prepare exam, treatment, acupuncture, and procedure rooms before and between patients.
• Ensure equipment and supplies are available for visits and procedures; assist with inventory.
• Assist clinicians with patient care, procedures, and treatments within MA scope.
• Support Acupuncture program with room prep, patient flow, and supplies.
• Facilitate communication between patients, families, and clinical team.
• Coordinate clinic activities and respond to changing volumes throughout the day.
• Maintain a clean, organized, safe, patient-ready environment.
• Follow hospital infection prevention, patient ID, safety, and confidentiality policies.
• Participate in ongoing education and quality improvement initiatives.

Skills

CPR/BLS

MA certification eligibility

Education

High School Diploma or GED

Associate’s degree preferred

Job description

Open Full-time 19.83–29.49 USD per hour as stated in the posting

Open — Boston Children's Hospital has a posting for this job. Posted 17 Oct 2026.

This posting

Posted 17 Oct 2026 · Full-time · 19.83–29.49 USD per hour as stated in the posting

About this job

Job Posting Description

Position Summary:
The Medical Assistant (MA) will support the multidisciplinary Pain Medicine program, including the Chronic Pain Clinic, Headache Clinic, and Acupuncture Program. Under the general supervision of licensed clinical personnel, the MA is responsible for supporting continuous, efficient, and patient-centered care in the outpatient/ambulatory setting. The MA serves as an important liaison for patients and families and works closely with physicians, advanced practice providers, nurses, and other members of the interdisciplinary team to support clinical operations and the patient experience. The MA will work across the different areas of the Pain Medicine program and respond to variations in patient volume, clinician schedules, and room availability to help maintain efficient patient flow and maximize the use of clinical space and resources.

Key Responsibilities:

• Support patient flow across the Chronic Pain, Headache, and Acupuncture
• Prepare patients for visits, including obtaining and documenting vital signs, height, weight, and other required clinical information according to established protocols
• Prepare examination, treatment, acupuncture, and procedure rooms before and between patients
• Ensure appropriate equipment and supplies are available for clinic visits and procedures and assist with maintaining inventory and stocking clinical areas
• Assist clinicians with patient care, procedures, and treatments as appropriate and within the Medical Assistant scope of practice
• Support the Acupuncture program with room preparation, patient flow, supplies, and other clinical needs
• Facilitate efficient communication between patients, families, and members of the clinical team
• Assist with coordination of clinic activities and respond to changing patient volumes and clinical needs throughout the day
• Maintain a clean, organized, safe, and patient-ready clinical environment
• Follow hospital policies related to infection prevention, patient identification, safety, documentation, and confidentiality
• Participate in ongoing education, quality improvement initiatives, and efforts to improve the patient and family experience

Minimum Qualifications
Education:

• High School Diploma / GED required. Associate’s degree preferred.

Licensure/ Certifications:

• CPR and Basic Life Support Certification
• NCCA (National Commission for Certifying Agency) recognized Medical Certification required OR certification needs to be completed within one year of hire date.
• Any of the following are acceptable:
  • Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA)
  • Registered Medical Assistant (RMA) from the American Medical Technologists National
  • Certified Medical Assistant (NCMA) from the National Center for Competency Testing
  • Certified Clinical Medical Assistant (CCMA) from the National Health Career Association
  • Clinical Medical Assistant Certification (CMAC) from the American Medical Certification Association