Medical Assistant - Hem/Onc - Stoneham

tuftsmedicine; Boston (MA); Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

Tufts Medicine seeks a Medical Assistant to provide clinical and clerical support in an outpatient/ambulatory clinic. The role focuses on patient flow, preparing rooms, taking vitals, assisting physicians with procedures, and educating patients on specimen collection.

The position requires a High School diploma or equivalent, MA certification, BLS, and at least three years of MA experience, with preference for bilingual candidates and EMR experience.

Qualifikationen

• High school diploma or equivalent is required.
• Medical Assistant Certification from a recognized body (AAMA/AMCA/AMT/NCCT/NHA).
• Basic Life Support (BLS) certification or obtained within three months.
• At least three years of Medical Assistant experience.
• Preferred: five years MA experience, bilingual ability, EMR experience, and supervisory experience.

Aufgaben

• Controls and monitors patient flow to maximize efficient use of providers and exam rooms.
• Prepares medical records for patient visits and verifies patient identifiers.
• Maintains high levels of customer service in all patient interactions.
• Ensures a safe, clean environment for patients and families.
• Escorts patients to exam rooms and prepares them for provider visits.
• Performs vital signs and records patient information and pain levels.
• Collects specimens and ensures supplies are ready for provider use.
• Performs Point of Care Testing (POC) as ordered.
• Performs quality control checks on equipment.
• Assists with arranging diagnostic tests and procedures.
• Aids in patient billing by accurate charting of CPT/diagnosis codes.
• Processes and scans outside paperwork into EMR.

Kenntnisse

MA experience

Customer service

Vital signs

Chaperone/escort

EMR familiarity

Bilingual

Supervisory experience

Ausbildung

High school diploma or equivalent

Medical Assistant Certification

BLS Certification

Jobbeschreibung

Job Profile Summary

This role focuses on providing medical and clinical support services to patients. In addition, this role focuses performing the following duties: Prepares patient rooms, escorts patients to rooms, takes vitals and documents patient information; assists physicians with procedures and educates patients on specimen collection. Performs clerical or administrative duties in support of clinical operations. A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience. This role will be most commonly applied to patient care and/or scientific/laboratory jobs. A specialist level role requiring advanced knowledge of operational procedures and tools through extensive work experience and requiring vocational or technical education. Works under limited supervision for non-routine situations and may be responsible for leading daily operations, and trains, delegates and reviews the work of entry level employees and problems are typically difficult and non-routine but not complex.

Job Overview

Under general supervision of licensed personnel, this position is responsible for continuous, efficient and smooth patient flow in the outpatient/ambulatory setting. The position is a patient liaison through both clinical and administrative responsibilities. Plays an important role in the revenue cycle process, clinical operations, and patient experience. Responds to hourly variations in patient volume, clinician and room availability to continually maximize efficient use of space and resources in the clinic; identifies and provides necessary clinical and administrative preparation pertaining to patient care according to protocols; assists with patient care as warranted and within their scope of practice. May administer immunizations per clinic needs. Recognized as a leader and mentor to other clinical/administrative support staff.

Job Description

Minimum Qualifications

1. High school diploma or equivalent.
2. Obtain Medical Assistant National Certification Attestation issued by a governing body (AAMA, AMCA, AMT, NCCT, or NHA).
3. Basic Life Support (BLS) Certification OR Obtain within three (3) months.
4. Three (3) years of Medical Assistant experience.

Internal Employees Only : If in an MA Instructor position prior to 11/10/2024, employee must obtain national certification by 11/09/2025.

Preferred Qualifications

1. Five (5) years of Medical Assistant experience.
2. Bilingual.
3. Experience with electronic medical record systems.
4. Previous supervisory experience.

Duties and Responsibilities

1. Controls and monitors patient flow to maximize efficient use of providers and exam rooms. Communicates delays to patients and providers. Responds to variations in patient volume, provider ability, and resources (e.g. early arrivals, no shows, providers who are absent, etc.) by making continual adjustments in room utilization and assignment.
2. Prepares medical record for patient visit, confirming accuracy with patient identifiers, entering chief complaint and social history. This may require interviewing the patient to obtain data.
3. Exercises a high degree of customer service in all interactions with patients, internal and external customers.
4. Provides a safe, comfortable, and clean environment for patients and families.
5. Escorts patient to exam room and prepares patient for provider visit. This may include pediatric, adult, or geriatric patients. Checks to ensure patient comfort, privacy, and safety.
6. Ensures patient and personal safety. Completes a fall risk assessment. May sit with a patient who needs monitoring.
7. Prepares exam room for each patient in accordance with needs of patient's visit.
8. Assists and/or chaperones providers/nursing with physical exams, treatments and procedures as necessary.
9. Performs and records vital signs (blood pressure, pulse, temperature, oxygen saturation, height and weight), records patient's stated level of pain, and reviews list of medications with patient.
10. Performs collection of specimens and/or ensures the necessary supplies and equipment are ready for the provider to use during the visit.
11. Performs Point of Care Testing (POC) as ordered including but not limited to Urine dips, HCG testing, Strep A, HGB A1C, and glucose testing.
12. Performs quality control checks on equipment.
13. Assists in arranging for diagnostic testing and surgical procedures under direction of the nurse or physician.
14. Assists with patient billing by ensuring CPT codes, diagnosis codes and all supplies and procedures are indicated on charting.
15. Ensures outside paperwork is scanned into patient's electronic medical record.
16. Processes and tracks referrals and prior authorizations as requested/orde