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Tufts Medical Center is seeking a Medical Assistant in the outpatient setting to support efficient patient flow and provide clinical and administrative assistance. You will prepare patient rooms, escort patients, take vitals, document information, and assist physicians with procedures in a fast-paced clinic.
The role also emphasizes revenue cycle support and patient experience, with leadership responsibilities and potential immunization duties as needed.
This role focuses on providing medical and clinical support services to patients. In addition, this role focuses performing the following duties: Prepares patient rooms, escorts patients to rooms, takes vitals and documents patient information; assists physicians with procedures and educates patients on specimen collection. Performs clerical or administrative duties in support of clinical operations. A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience. This role will be most commonly applied to patient care and/or scientific/laboratory jobs. A specialist level role requiring advanced knowledge of operational procedures and tools through extensive work experience and requiring vocational or technical education. Works under limited supervision for non-routine situations and may be responsible for leading daily operations, and trains, delegates and reviews the work of entry level employees and problems are typically difficult and non-routine but not complex.
Under general supervision of licensed personnel, this position is responsible for continuous, efficient and smooth patient flow in the outpatient/ambulatory setting. The position is a patient liaison through both clinical and administrative responsibilities. Plays an important role in the revenue cycle process, clinical operations, and patient experience. Responds to hourly variations in patient volume, clinician and room availability to continually maximize efficient use of space and resources in the clinic; identifies and provides necessary clinical and administrative preparation pertaining to patient care according to protocols; assists with patient care as warranted and within their scope of practice. May administer immunizations per clinic needs. Recognized as a leader and mentor to other clinical/administrative support staff.