Patient Services Representative Geriatrics

Priority Health

Holland (MI)

On-site

USD 35,000 - 50,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Comprehensive benefits package

On-demand pay program

Discounts on restaurants and more

Optional identity theft protection

Traditional and Roth retirement options

Job summary

A leading health organization is seeking a Medical Assistant (MA) to provide clinical support to healthcare providers in Holland, MI. This full-time position offers a mix of facility-based care and remote work opportunities. The MA will assist in delivering quality healthcare services through patient care and administrative tasks while working closely with a dedicated team that values a supportive work culture. A $3,000 sign-on bonus is available for qualified candidates.

Qualifications

High School Diploma or equivalent required.
1 year of relevant experience preferred.
Certification as Medical Assistant required within 120 days.

Responsibilities

Facilitates patient flow and provides care services.
Maintains electronic health records and communicates with patients.
Engages in continuous training and quality improvement activities.

Skills

Patient Care

Communication

Team Collaboration

Education

High School Diploma or equivalent

Certifications (CMA, RMA, CCMA, NCMA, NRCMA)

AHA or ARC BLS Certification

Job description

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

$3,000 SIGN ON BONUS AVAILABLE

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

Practice Overview

We provide facility-based care to geriatric patients where they reside in Byron Center and closely surrounding areas. Both Providers and MAs work together one-on-one at the facilities. Patients are seen in one of our clinic areas or you may visit the patient rooms to provide them care. This position gives a unique opportunity for an MA who enjoys working independently side-by-side with a Provider. There is a variety in the work while remaining at one location each day. You would also have the opportunity to work remotely one day each week.

Office Culture

Our staff are helpful, encouraging, and welcoming. Our most recent Glint scores rated our team at 91/100 for culture. Our top strengths were belonging and recognition. Our Providers not only give exceptional care experience for our patients, but they are incredibly approachable to all staff that partner with them in patient care.

Essential Functions

Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.
Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications

High School Diploma or equivalent Required
Successful completion of a competency-based orientation program Required
1 year of relevant experience working in a physician practice or healthcare setting Preferred
One of the following Required within 120 Days
AAMA Certified Medical Assistant (CMA)
AMT Registered Medical Assistant (RMA)
NHA Certified Medical Assistant (CCMA)
NCCT Certified Medical Assistant (NCMA)
NAHP Certified Medical Assistant (NRCMA)
AHA or ARC Basic Life Support (BLS) Certification Required within 120 Days

Physical Demands

Pallet to Waist (6" from floor) > 5 lbs.: Seldom up to 50 lbs.
Waist to Waist > 5 lbs.: Seldom up to 50 lbs.
Waist to Chest (below shoulder) > 5 lbs.: Seldom up to 10 lbs.
Waist to Overhead > 5 lbs.: Seldom up to 5 lbs.
Bilateral Carry > 5 lbs.: Seldom up to 25 lbs.
Unilateral Carry > 5 lbs.: Seldom up to 10 lbs.
Pushing Force > 5 lbs.: Occasionally up to 25 lbs.
Pulling Force > 5 lbs.: Occasionally up to 20 lbs.
Sitting: Seldom
Standing: Frequently
Walking: Frequently
Forward Bend - Standing: Occasionally
Forward Bend - Sitting: Occasionally
Trunk Rotation - Standing: Occasionally
Trunk Rotation - Sitting: Occasionally
Squat: Seldom
Stair Climbing: Seldom
Crawling / Kneeling: Seldom
Reach - Above Shoulder: Seldom
Reach - at Shoulder or Below: Occasionally
Handling: Occasionally
Forceful Grip > 5 lbs. : Occasionally
Forceful Pinch > 2 lbs.: Occasionally
Finger/Hand Dexterity: Frequently
Visual Acuity ¹ [None = No; Seldom = Yes]: Seldom

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status

Primary Location

SITE - 250 East 8th St - Holland

Department Name

Geriatrics - LTC - CHMG West

Employment Type

Full time

Shift

Weekly Scheduled Hours

40

Hours of Work

8:30 a.m. to 5:00 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Seniority level