Medical Assistant - General Surgery

Mercy; Joplin (MO); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans (32+ hours)

Job summary

Mercy is seeking a Medical Assistant to deliver direct and indirect patient care in outpatient settings under supervision, supporting providers with documentation and administrative duties. The role emphasizes patient-centered care, safety, and efficient clinic operation.

Qualifications include a high school diploma, MA Clinic Academy training, and BLS certification where applicable; one year of outpatient experience is preferred.

Qualifications

• High school diploma required; MA Clinic Academy training required.
• Graduate from an accredited Medical Assistant program preferred.
• Certification in Basic Life Support (BLS) required for Hospital Outpatient Departments.

Skills

Strong communication

Interpersonal skills

EHR proficiency

Multitasking

Adaptability

Outpatient procedures knowledge

Patient-centered care

Professional growth

Education

High school diploma

Graduate from an accredited Medical Assistant program

BLS (Basic Life Support)

Tools

EHR systems

Job description

Find your calling at Mercy!

Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.

Position Details:

Minimum Qualifications

Education:

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.

Additional minimum requirement(s) only for Hospital Outpatient Departments:

Certification(s): BLS (Basic Life Support)

Preferred Qualifications

Education: Graduate from an accredited Medical Assistant program.

Experience: One year of experience in an outpatient or ambulatory care setting.

Additional preferred requirement(s) for non-HOD Clinics:

Certification(s): BLS (Basic Life Support)

Skills, Knowledge, Abilities:

• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment:

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements:

• Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis.
• Position requires prolonged standing and walking each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.