Medical Assistant

Mercy; Saint Peters (MO); On-site; USD 34,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision coverage

Paid time off

Tuition support

Retirement plan

Job summary

Mercy seeks a Primary Care Patient Care Advanced MA to support providers in delivering safe, timely and patient-centered care in an outpatient setting.

You will partner with patients and the care team to advance quality outcomes, perform advanced rooming, and maintain accurate documentation while using EHR systems effectively.

Qualifications

• High school diploma or equivalent.
• Graduate from an accredited Medical Assistant program.
• Must have completed MA competencies.
• Attend MA Clinic Academy training.
• BLS certification required for hospital outpatient work.

Responsibilities

• Support Mercy Primary Care Providers to deliver safe, timely, and patient-centered care.
• Coordinate with patients and the clinical care team to drive quality outcomes.
• Perform Advanced Standard Rooming with high accuracy and document care gaps.
• Maintain proficiency in EHRs and clinical documentation; communicate effectively.
• Adapt to a fast-paced outpatient environment and support continuous improvement.

Skills

Patient care

Communication

EHR proficiency

Team collaboration

Multitasking

Clinical documentation

Adaptability

Education

High school diploma

Medical Assistant program graduate

MA Clinic Academy training

MA competencies completed

BLS certification

Tools

EHR systems

Job description

Find your calling at Mercy!

Under the direction of the primary care operations team, the Primary Care Patient Care Advanced MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care Advanced MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Minimum Qualifications

Education:

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Must have completed all MA Competencies

Additional minimum requirement(s) only for Hospital Outpatient Departments:

Certification(s): BLS (Basic Life Support)

Preferred Qualifications:

Education: Graduate from an accredited Medical Assistant program

Experience: One year of applicable patient care experience or applicable medical office experience as defined by the clinic

Additional preferred requirement(s) for non-HOD Clinics:

Certification(s): BLS (Basic Life Support)

Skills, Knowledge, Abilities:

• Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including:
  • AWV questionnaire and documentation.
  • Thorough Medication Reconciliation.
  • Closing all open care gaps as indicated Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam).
  • Blood Pressure Recheck for patients with elevated initial blood pressure reading.
  • Completion of Patient Experience Conversation.

• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment:

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements:

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.