Medical Assistant - Full Time

Shriners Children's; Pasadena (CA); On-site; USD 34,000 - 48,000; Full time

Job summary

Shriners Children's in Pasadena, CA is seeking a Medical Assistant to support pediatric outpatient clinics. You will perform phlebotomy, cast application/removal, vitals collection, and patient history documentation, while ensuring infection control and smooth patient flow.

Strong teamwork with physicians, APPs, and front desk, plus proficiency with EMR (Epic) and HIPAA compliance, are essential for daily operations.

Qualifications

• Certification as Medical Assistant is required.
• BLS certification is required.
• Preferred experience in pediatric/ambulatory care and EMR systems.

Responsibilities

• Escort patients to exam rooms and verify DOB and attire.
• Take vitals and collect basic medical history during visits.
• Perform phlebotomy and assist with casts.
• Monitor patient condition and maintain infection control protocols.
• Document vitals and visit details in Epic Telehealth intake.
• Coordinate with front desk, radiology, and clinicians to ensure timely care.
• Prepare exam rooms and stock supplies daily.

Skills

Pediatric/Ambulatory Care

EMR Systems

Spanish proficiency

Microsoft Office

HIPAA

Infection control

Patient safety

Education

Medical Assistant Certification

Basic Life Support (BLS)

Job description

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status.

Job Description

The Medical Assistant supports the medical and nursing staff in providing care and comfort to infant, toddler, preschool, school-age, adolescent, and young adult patients during outpatient clinic appointments by performing routine clinical and clerical tasks. In addition, the Medical Assistant is responsible for phlebotomy and assisting with the application and removal of casts.

Key Responsibilities

• Escort patients from waiting room(s) to exam room(s), confirming date of birth and ensuring patients are in the proper attire required for their visit
• At relevant sites, MAs will walk patients to radiology or POPs rooms/waiting areas, in addition to rooming for clinic
• Obtain patient vitals (height, weight, temperature, pulse, BP, etc.), draw blood, and conduct basic medical history (including chief complaint, medication history, social history, and family history)
• Monitor and report patient condition throughout their visit
• Ensure infection prevention protocols are followed
• Conduct Telehealth intake tasks – document vitals, medical history, and encounter details
• Escort patients to check out and update rooming status in Epic
• Monitor Epic DAR and communicate with all relevant teams (front desk, radiology, POPs, etc.) to ensure timely rooming and patient handoffs
• Direct physicians and APPs to patient rooms based on Epic DAR status
• Prepare exam rooms daily; stock and maintain supplies and equipment

Required Qualifications

• Medical Assistant Certification
• Basic Life Support (BLS)

Preferred Qualifications

• 1 yearPediatric/Ambulatory Care
• EMR Systems
• Spanish proficiency
• Familiarity with Microsoft Office tools, HIPAA, infection control, and patient safety protocols

The pay range for this position is $24.95 - 35.23/hour.

Compensation is determined based on years of relevant experience and departmental equity.