Position Details
Mercy Hospital Southeast-Primary Care Clinic
817 North MT Auburn Road
Cape Girardeau, MO 63701
Full-Time (40-hrs per week)
Days
Responsibilities & Qualifications
- Under the direction of the primary care operations team, the Primary Care Patient Certified MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care Certified MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.
- Education: High school diploma or equivalent (Graduate from an accredited Medical Assistant program preferred).
- Experience: One year of applicable patient care experience or applicable medical office experience as defined by the clinic preferred.
- Coworkers can be hired as a Certified Medical Assistant if they are a Certified/Registered Medical Assistant.
- Coworkers must actively maintain their certification, or they will be transitioned to the Medical Assistant title.
- New hire must attend MA Clinic Academy training and must have completed all MA Competencies.
- Complete Advanced Standard Rooming with overall achievement ≥ 90% for the last 6 months, including AWV questionnaire and documentation.
- Thorough Medication Reconciliation, closing all open care gaps as indicated by the Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam), blood pressure recheck for patients with elevated initial blood pressure reading, and completion of Patient Experience Conversation.
- From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.