Medical Assistant/Front Desk Receptionist

Metro Infectious Disease Consultants; Jonesboro (AR); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

Metro Infectious Disease Consultants in Jonesboro, GA is seeking a full-time Medical Assistant/Front Desk Receptionist to support both back-office and front-desk operations at our clinic.

The position includes registering patients, taking vitals, scheduling, billing, and coordinating referrals, with a monthly bonus and comprehensive benefits.

Qualifications

• Must have at least 1 year of clinical practice experience, preferably in an office setting.
• Comfortable with back office responsibilities.
• High school Education or equivalent.
• Proof of current vaccinations for immunocompromised patients including measles, mumps, rubella, varicella, hepatitis A & B, influenza, and COVID-19.

Responsibilities

• Escort patients from reception to exam room and document vitals and chief complaint.
• Stock exam rooms with supplies and clean rooms between patients.
• Maintain inventory and complete requisitions for supplies.
• Front desk duties: filing, faxing schedules, preparing travel charts, opening mail, and printing schedules.
• Handle billing information and processing daily; register patients and update demographics.
• Coordinate referrals and manage medical records requests.
• Take and process co-payments and past due balances; assist with dictation and physician orders.

Skills

Clinical experience

Back-office duties

Patient registration

Medical billing processes

Phone etiquette

Education

High school diploma or equivalent

Job description

Metro Infectious Disease Consultants is seeking a full-time Medical Assistant/Front Desk Receptionist to work at the clinic located in Jonesboro, GA.

This Assistant’s responsibilities include all duties related to the back-office and front desk. Responsibilities assigned to individuals can and will change at any time at the discretion of management or the supervisor.

Back Office Responsibilities:

1) Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient’s chief complaint and notify doctor when patient is ready to be seen

2) Stock exam rooms with supplies each morning, clean rooms between patients

3) Maintain inventory of medical supplies, completing requisitions (order forms) in a timely manner to ensure supplies are not depleted

4) Other tasks as assigned by management

Front Office Responsibilities:

1) Filing of all scanned paperwork daily

2) Fax clinic schedules to physicians for next clinic day.

3) Prepare travel chart weekly

4) Open and distribute mail, daily

5) Print schedule for following clinic day. Verity that all progress notes and super-bills are attached

6) Order office supplies

7) Answer telephone calls, including closed offices at different locations

8) Page on consultations to physicians. Page should include consult, hospital, patient name, room number, referring physician, and hospital phone number with appropriate extension

9) Make appointments for new and existing patients according to set guidelines. If patient is new, directions should be given

10) Handle and process billing information daily

11) Handle and process dictation, letters, and physician orders daily

12) Register patients, enter and/or update patient demographics, make copies of vital information

13) Collect co-payments and past due balances from patients at check-in/check-out desk

14) Coordinate and process referral information for managed care patients

15) Process medical records requests

16) Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient’s chief complaint and notify doctor when patient is ready to be seen

17) Obtain laboratory specimens as requested, completing lab requisitions and preparing samples for pick-up by lab. Document same in Medical Record

18) Ensure superbills are completed at visit end, including, visit code, diagnoses and all labs ordered

Requirements

• Must have at least (1) one year of clinical practice experience, preferably in an office setting
• Must be comfortable with back office responsibilities
• High school Education or equivalent
• Proof of current vaccinations, including recommended boosters, commonly required for those working with immunocompromised patients, including measles, mumps, rubella, varicella, hepatitis A & B, influenza, and COVID-19.

Requests for accommodations/exceptions will be considered on a case-by-case basis, consistent with applicable laws.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
• $50,000-$55,000/year ($23/hour + monthly bonus)