Medical Assistant & Front Desk Coordinator- Transperity Medical Providers

Privia Health; Kingwood (WV); On-site; USD 31,000 - 42,000; Full time

Job summary

Privia Health is seeking a Medical Assistant & Front Desk Coordinator to greet patients, document vitals, and support providers with exams and procedures. The role includes phlebotomy, injections, triage, and ensuring clean, stocked exam rooms.

Operational duties cover staffing, policy updates, CPT/ICD-10 coding support, and acting as the Athena EMR super-user to maintain smooth data flow across departments. 1+ year in a medical office is expected.

Qualifications

• 1+ years in a medical office environment.
• High School Diploma or GED.
• Graduation from an accredited Medical Assistant program preferred.
• CMA (AAMA) or RMA certification preferred.
• Strong ability to multitask and maintain professional relationships with patients, medical staff, and the public.

Responsibilities

• Greet and room patients, obtain vitals, and document symptoms/medications in the EMR.
• Assist providers with exams, ultrasounds, and procedures; provide patient education on prenatal/postpartum care, infertility, and birth control.
• Perform phlebotomy, administer injections, and manage telephone triage calls under MD supervision.
• Practice infection control, manage medical supply inventory, and ensure exam rooms are sterile and fully stocked.
• Recognize urgent or emergency situations and act appropriately; reorder and replace items used from the crash cart or emergency kit.
• Monitor established pregnancies through lab work and flow sheets.
• Monitor front-office staffing levels, review payroll time clock edits, and draft/update office policies to improve patient flow.
• Perform daily audits on PSR work; troubleshoot CPT and ICD-10 coding issues and assist with daily financial balancing.
• Act as the Athena EMR 'Super-User,' guiding staff and ensuring smooth data flow between departments.
• Assist in interviewing, hiring, and orientation of new personnel; perform evaluations and coaching.
• Act as liaison between clinical, billing, and Physician Owner or Practice Manager.

Skills

Multitasking

Patient communication

Professional relationships

Education

High School Diploma or GED

Graduation from accredited Medical Assistant program

CMA (AAMA) or RMA certification

Tools

AthenaEMR

Job description

Medical Assistant & Front Desk Coordinator- Transperity Medical Providers

• Full-time
• Department: 005 - PMG

Privia Health™ is a national physician platform transforming the healthcare delivery experience. We provide tailored solutions for physicians and providers, creating value and securing their future. Through high-performance physician groups, accountable care organizations, and population health management programs, Privia works in partnership with health plans, health systems, and employers to better align reimbursements to quality and outcomes.

Clinical Responsibilities:

Greet and room patients, obtain vitals, and document symptoms/medications in the EMR.

Assist providers with exams, ultrasounds, and procedures; provide patient education on prenatal/postpartum care, infertility, and birth control.

Perform phlebotomy, administer injections, and manage telephone triage calls under MD supervision.

Practice strict infection control, manage medical supply inventory, and ensure exam rooms are sterile and fully stocked.

Recognize urgent or emergency situations and act appropriately; reorder and replace items used from the crash cart or emergency kit.

Monitor established pregnancies through lab work and flow sheets.

Operational Responsibilities:

Monitor front-office staffing levels, review payroll time clock edits, and draft/update office policies to improve patient flow.

Perform daily audits on Patient Service Representative (PSR) work; troubleshoot CPT and ICD-10 coding issues and assist with daily financial balancing.

Act as the Athena EMR "Super-User," providing guidance to staff, troubleshooting system issues, and ensuring smooth data flow between departments.

Assist in the interviewing, hiring, and orientation of new personnel. Conduct performance evaluations and provide ongoing coaching for front-office staff.

Act as the primary liaison between clinical personnel, billing departments, and the Physician Owner or Practice Manager.

Follow up on special requests or projects for completeness and evaluate computer and equipment needs for personnel.

1+ years in a medical office environment

High School Diploma or GED

Graduation from an accredited Medical Assistant program preferred

CMA (AAMA) or RMA certification preferred

Strong ability to multitask and maintain professional relationships with patients, medical staff, and the public

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better whenour people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.